Ｂａｃｋｐａｃｋｅｒｓ Ｄｏｒｍｓ Ｍｉｗａ — Hotel in Nagano

My wife and I stayed here from the 25/10/2019 to the 27/10/2019 (2 nights) in a private room. The location is great, it within minutes to Hongo station (only a few stops away from Nagano city) and very easy to get too.|The room was clean, it had a fridge and a spacious shower. It had everything we needed except the pillows were uncomfortable, they were too soft.|The host Shine is a great guy, he made us feel at home. His english is excellent. The first night we were in Nagano, he invited us to have dinner with him at a local restaurant. The food was great and reasonably priced, he also translated for us what was on the menu.|Shine wasn't in his office the morning we were leaving for the station so we put the key in the check out box. To make a long story short, Shine crossed the train tracks to see us off at the station. He bought our tickets off us and said he would drive us to Nagano station. He then drove us to the station and gave us a little souvenir which was a piece of paper with written Japenese words wishing us the best. |I am a customer experience consultant and what was demonstrated by Shine during our stay was outstanding. Thanks for...

The room was very clean and a manager who speaks fluent English was knowledgeable. The location is easy to find on Map. A convenience store open 24 hours is just two minutes away. TV and a refrigerator was in the room. JAPANESE...

Shine est un hôtel adorable ! Il m'a tout de suite mis à l'aise et m'a aidé à trouver des activités à faire à Nagano et aux alentours. Réactif, disponible et très communicatif il vous aidera avec grand plaisir pour faire en sorte que vous puissiez passer un excellent séjour sur place. Une hospitalité comme on en trouve peu. Le logement est très bien ! Placé proche des transports, bien aménagé, pratique et très agréable. Idéal pour vos séjours à Nagano. Bref je ne peux que vous recommander un séjour ici, la région est déjà magnifique et Shine fera tout pour rendre votre séjour encore plus agréable et mémorable. Un grand merci à lui pour son aide à sa...