Hotel Palm Royal Resort Kokusai Street — Hotel in Naha

The Palm Royal is a gem of a hotel. Elegant décor. Great location. Wonderful staff. Rates incredibly low for the quality and breakfast. I wouldn’t even consider staying anywhere else the next time I travel to Naha.||We had a twin room in the new section of the building, which they called the RAM (Royal Art Museum) Tower. We were on the 9th floor, which featured 19th century illustrations of the Perry Expedition through the Ryukyu islands. Each floor offered a different theme, and the artwork in both lobby and halls were wonderful. Was an unexpected pleasure to return through that pretty hall each day. ||Extremely clean, bright room. Tap water safe for drinking. Great air-conditioning and ceiling fan. Lovely bathroom and toiletries. There was a nescafe machine, but the coffee was too strong for my taste, and as I prefer drinking the Japanese canned coffees, I just had those in the mini-frig during my stay. Plenty of plugs and USB ports for charging.||Pool was smallish but very nice. Breakfast ample, even late in the service, which was from 7-10 a.m. A large buffet with lots of juices, coffees, and sweet and savory options.||The cleaning staff was also great. An older gentleman on our floor was especially courteous, and we wanted to express our appreciation and admiration for his kindness and...

My sister and I stayed in the end of July at the Hotel Palm Royal Naha Kokusai Street.|The hotel is located in a central location, right on the main street of NAHA in the heart of Kokusai Dori. |Just a fantastic location.|The hotel is a basic Japanese hotel with a great staff that is happy to help with any problem and question, with the FRONT DESK staffed 24 hours a day.|The room was a reasonable size, clean and quiet, but a bit dated without any noise from the surroundings, even though the hotel is centrally located in the city, clean and well maintained and has everything you need.|The hotel has an Onsen available on the site on the second floor.|The breakfast was traditional and basic Japanese.|The hotel has a small pool, which my sister spent time in and described...

I booked what I thought was a double room for my friend and I. We paid 2x the standard rate for a single room. I booked through the Boyle’s own website, and paid in advance which was unnecessary; thus turned out to be a HUGE mistake. When we went to check in, they told us that I had booked a single bed, and if we wanted a second bed we would have had to pay for a second room. This would have been fine, except that they were unwilling to change the price of the original room which was double the price of 1 guest. We ended up paying for 3 guests even though we only had 2. The staff recognized the illogic of this, but seemed completely unwilling to help, even after acknowledging we were overpaying by 150%.

Overall, a very...