Sorry but this hotel really did not meet my expectations.||||The room was old and the hotel refused to turn on the air conditioning even though it was really hot and humid. I'm guessing at least 32 degrees Celsius and very high humidity. They did provide us with a fan which helped a little bit. To be fair to the hotel, we did check another hotel nearby who also said they are not using the air conditioning. Apparently they only turn on the air conditioning from 1st July onwards. ||||At night, insects found their way into our room and also left stains on our futons (what? don't ask my how or why because I don't know). There were quite a lot of them and I guess they were attracted to the light. We did have a fly net over the windows but I guess it didn't work! I should mention that I did stay at two other Ryokans in Hokkaido during my trip, both of which provided air conditioning despite having cooler weather conditions and both did not have any insects in the rooms. ||||The onsen was not well maintained and had green mold on the taps and the walls. It was quite gross. I found myself wondering whether I should turn around and just go back to my room. Like I mentioned above I had stayed at two other Ryokans, and those onsens were VERY clean and well maintained. I was very disappointed. ||||In summary, I do not recommend this hotel. To be fair I don’t really recommend going to Kawayu either, as I found the town to be old and tired. I went in summer, so perhaps things are different in winter,...
Read moreSorry but this hotel really did not meet my expectations.||||The room was old and the hotel refused to turn on the air conditioning even though it was really hot and humid. I'm guessing at least 32 degrees Celsius and very high humidity. They did provide us with a fan which helped a little bit. To be fair to the hotel, we did check another hotel nearby who also said they are not using the air conditioning. Apparently they only turn on the air conditioning from 1st July onwards. ||||At night, insects found their way into our room and also left stains on our futons (what? don't ask my how or why because I don't know). There were quite a lot of them and I guess they were attracted to the light. We did have a fly net over the windows but I guess it didn't work! I should mention that I did stay at two other Ryokans in Hokkaido during my trip, both of which provided air conditioning despite having cooler weather conditions and both did not have any insects in the rooms. ||||The onsen was not well maintained and had green mold on the taps and the walls. It was quite gross. I found myself wondering whether I should turn around and just go back to my room. Like I mentioned above I had stayed at two other Ryokans, and those onsens were VERY clean and well maintained. I was very disappointed. ||||In summary, I do not recommend this hotel. To be fair I don’t really recommend going to Kawayu either, as I found the town to be old and tired. I went in summer, so perhaps things are different in winter,...
Read moreMy 2-day stay at Kawayu Kanko hotel was very pleasant. While the rooms may look tired, they are spacious and functional (I could do my taiqi exercise in my room!). 3 things I like most about the stay: the staff I interacted with, the onsen and the dinner. Ms Yuka at the front desk spoke perfect English and she gave me the most useful ideas about where to eat and where to go. Thanks to her, I got to learn about the Teshikaga Eco-Passport and got to visit Lake Kussharo (Sunayu area), Lake Mashu and Mt Io by bus, all in one day. Her boss, Mr Nakajima was a very friendly gentleman. Language did not deter him as he patiently gave me a lesson (using his phone translator) about the geographics and the creation of the Kawayu Onsen area. Secondly, the onsen was great. The temperature was just right for me and the mineral refreshed my body instantly. I was told the hot spring water in the hotel came directly from a source that is only a few kilometers away. Lastly, the kaiseki dinner was great. The spread was generous. On a freezing winter day, the 2 personal hotpots greatly filled up and warmed my body. I will definitely return...
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