Capital O 89353 Nostalgia Boutique Hotel & Restaurant — Hotel in George Town

Worst Service I have ever had. We ended up leaving after an hour and a half still not getting any of our food and only part of our drinks. The staff here is very bad. We arrived and waited for a bit till they brought some menus. We then waited for a while after making a selection, but when it was obvious no one was coming one of the people in our party went out to the bar and gave them our order. We received 2 of our beers and drank them while waiting. We then ordered a couple of more beer (had to walk to the bar to order them). After another 20 minutes with no drinks I went to the bar and asked what was taking so long. I also complained to the management that the service was very poor. They finally brought our 2 additional beers and nothing more. At that point they informed us that two of the items we ordered were not available after waiting for over an hour. We waited a bit longer and they finally brought one additional drink, but still no food. We asked how much longer and they did not have a decent response, so we told them we were going to pay for the drinks we had and leave. I told the manager how bad this was, but all he did was give an empty apology. I would highly recommend avoiding this place and I seldom say that, but the service there was absolutely preposterous. That on top of the fact that it is NOT a comfortable environment and the prices...

Overall a very good stay and relaxing boutique hotel with good food. Suggest to do a reservation if u come for food. Seems very good business. The Char Siew is the best of all I ever tried. Highly...

A good place to having friends and family to eat. The food is good and services quite nice. However there are not any parking place so need to park...