Hallmark View Hotel - Melaka — Hotel in Malacca

Stayed 2D1N, level 3, Premier Exec. Need to pay at front desk RM2 (for heritage) & RM50 (deposit).

Pros+ Fast reponse & action upon bathroom leaking complaint. Bathroom with bathub was clean & love the rainwater shower. Toiletries, 3in1 coffee & tea sachets were okaylah. Bed & pillows were very comfortable and soft. Was provided with extra 2 pillows. Within walking distance to Family Mart (10mins). Variety of choices from Grabfood app but, official halal ones not many choices. (Need to check authenticity from Jakim webpage).

Cons- No window. Location is abit out of town. Nearby eatery places open in the afternoon (6pm onwards). Limited parking space (first come first serve basis). Limited room space to pray (solat). Bathroom pipe shower was leaking. Aircond water was leaking onto carpet in the middle of the night. Limited TV channels. Thin walls: Able to hear noise from the outside, kids running up & down the hallaway. Mini fridge was so warm even after few hours its on (unsure it was...

Just to set expectations: |The picture of the room on Agoda provided by hotel while booking may not be the exact room you will be staying in. The picture was nice and wide, but our room turned out a little narrower with a different layout. The things that remained as expected were type of bedding and size. ||So because of that, I felt that the niceness of the room did not justify fully the price that was paid per night here.||Very casual front desk, sometimes 1 person, other times 2 but they get the job done. No complaints there. ||For those who like their rooms untouched, we left the “Dont clean room” sign on, but they cleaned our room anyway. We didn’t mind that.||Hotel generally old but not shabby. ||3 stars because of the cleanliness - no bed bugs. That’s a big one for us. The sheets feel clean and no particular smell to our bedroom. Bravo to Hallmark!||Generally had a good stay with this hotel. We will come back if we get to book for a cheaper...

Booked a room with so called city view.|I hate windowless rooms|When i checked in, was greeted by this unfriendly, sour plum of a receptionist|When i asked for a room with a window upon finding mine didnt have one she tells me i should have come early to have gotten a room with a window as they are subject to availability|There was no such clause on agoda through which i booked my room|If you are not going to be able to cater to all your guests with windows then add it to your description|I dont care if the price is the same or not, regardless of the window, which she unhelpfully informed me after calling her manager|If that is the case i would have rather paid a cheaper price for a windowless, airless room elsewhere.|This hotel is useless!|Avoid...