Hornbill Resort Pulau Pangkor — Hotel in Pangkor Island

Big NO to this Hotel

We book the hotel through agoda. A big No to this Hotel. The room was small from my expectation. We paid 238myr for 12hour stay.wifi is not provided. Rooms are too small that there is no space after the double bed. The staff are not helpful, the rooms are not as advertised and positively minuscule. Stayed with my in law family, husband and my baby. I felt very uncomfortable when I was there. Many of the TV channels aren't working, the shower head water pressure is barely strong enough to take a shower and the electricity was cut for an hour when I was there. i contact thr manager but he never pick up. the counter close and no one was there to help. me and my husband walk here and there just only to get the electric on again. really frustrated and angry. lastly the bangla worker show off and turn on the electric. my husband mad beyond expectation and the worker still stay and act like no feeling. I get into the room and feel so bad. The room was very very small and no amenities at all. Towel and bed sheet look dirty. Group of bangla working here know nothing about guest service and they are not hotelier. If they put this hotel name such as guesthouse or lower than this is better cos no need to pay much tax and low expectation from clients.The room was plain disgusting, the bedding was so old it was torn apart, the mattress are stained and sticky, it smelled mouldy and dusty. The staff was unfriendly, it seemed like effort for them to help. Not a place to stay for family with young children or infant. Typical Malaysian style of doing room business, wants easy money without so much capital expenditure. Disgusting!!!

The only saving grace for this place is its central location. I will not be staying here again and you should...

I’m sorry for the harsh post, but never have I felt so disgusted in a hotel in Malaysia.|I think the management of this place needs to read this.||Besides being in the Centre of Teluk Nipah beach, location is very strategic but there are numerous hotels around you can choose from.|It is a really filthy place, dirty rooms, broken bathroom doors, the beds were not comfortable, Bathroom did was not equipped, pillows and blanket were not clean.|No other facilities that you will enjoy at this Hornbill Resort, not even the swimming Pool as it is merely just a stagnant pond, Very greenish and not maintained.|The walkway to the pool is filthy, not taken care of and I felt like I travelled to a 3rd world country. It felt unsafe even though I know there were families around.|Major renovation and remodeling needed.|Paid RM200 for one night for 4 pax, in terms of price, it may be competent with the budget hotels but the budget hotels were way cleaner and better looking and came with breakfast.|Air-Conds were pre-programmed so that it automatically reverts back to original setting and it felt uncomfortable while sleeping at night.||Please don’t cheat people with their money. Even the stalls opposite the resort was asking us if we had booked with this resort and had nothing good to say about it. Apparently it was off-loaded by some Tengku Muda (didn’t catch the name) or VVIP that I can’t recall, and since then the resort was in filth.|Bangladesh workers in the lobby doesn’t make you feel any less confident that this place isn’t right for families.||Please...

The guy at the front desk claimed there's a 70% tax on the price shown online! He then got on the phone to speak to the "boss" who told me the lowest price they can do is 80 ringgit a night (although the online price is 58). Even at 58 ringgit, this is not value for money. I was dumb enough to believe "the boss" who told me I can walk around and won't find any place lower than 80 a night. Fortunately, I just paid for one night and the next morning I've found many places at lower prices and offering much better and cleaner facilities. ||||This place is also known as Nipah Garden Bay Resort and Seaview Pangkor Resort. It probably has so many names in the hope that their bad name won't spread as fast as it should. ||||The room I was given is dirty, dank and dusty. The mattress is old and worn out. The walls are not well insulated and noise from the room next door was very loud at night (after midnight). The front desk closes before 21:00 and the wifi in the room doesn't work. Apart from the location, there's nothing positive about this so-called resort.||||Avoid this dump at all cost! You can stay at better and cheaper places just 3-5...