This was truly the best stay at a hotel I have ever had. From the gorgeous courtyard, to the huge and beautifully designed room (we had the two bedroom family suite), to the amazingly attentive and lovely staff, we were treated like celebrities staying at a nearly private compound. The location is very nice, very secure, and felt safe at all times. There are restaurants and cafes in the immediate neighborhood, but it's only a short and pleasant walk to the busier (and noisier) parts of the city. The included breakfast was super convenient and very good even for our picky children. The staff thought of everything including small extras like remembering that two of us would be celebrating our birthdays and providing us with food, coffee, and tea for an early trip to the airport at the end of the stay. The entire staff at the hotel from housekeeping to the restaurant and bar were as charming and excellent as anywhere I have been, and they were all focused on ensuring we were having a wonderful time, but I want to specifically thank Romina for all the little extras that made this such a...
Read moreWe stayed at El Callejon Hotel last year and it was phenomenal. We invited family and friends this year and wanted to share this experience with them.
Unfortunately, it fell short this year. It started with our arrival. We were received with nothing special whereas last year they had copitas de mezcal and mezcal granita or nieve for us. This year not even a map nor orientation of the attractions near by. I expressed my concern and was reassured they would make it right and that this was due to the fact that the chef had an emergency. I understood and know emergencies happen. But, we were there 5 nights and nothing was made right-not even a map. It was all in the details that were missing this year. Another example, they did not provide us with daily bottled water in the room this year. We had to ask the desk personnel daily. They did not help us to the door this year and ensure we had a taxi despite not being busy and just sitting at the desk.
We enjoyed our stay in Oaxaca with our family and friends but it wasn’t because of El Callejon Hotel. It was...
Read moreWe had such a great time here during our four-night stay! Things started off a little funny when we arrived late and the night staff wasn’t sure which room we were in—it added a bit of humor to the trip—but everything smoothed out quickly.
The room was huge, more like a one-bedroom suite, and it overlooked the beautifully decorated garden, which we absolutely loved. It was such a peaceful and relaxing view to wake up to every morning.
The included breakfast was a nice touch—there was a small buffet with fruits, yogurt, pastries, coffee, and tea, plus a menu where you could order dishes like huevos rancheros. It was a perfect way to start the day!
The service was fantastic throughout our stay—big thanks to the staff. Everything felt really smooth and well taken care of. Plus, the location is excellent, right at the end of El Calejón Avenue, making it super easy to get into downtown and the touristy spots.
Overall, a quiet, comfortable, and well-located hotel with great service. Highly...
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