Hotel Boutique Marqués del Ángel — Hotel in Puebla

PRO: It is a lovely building, barely two blocks from the center on a generally (but not always) quiet street.||CON: It started with the form I was asked to sign at checkin. It was in Spanish, which I do not understand; but it described severe penalties (who knows, maybe torture and dismemberment?) if I were to steal so much as a towel. I've never seen such a form at another hotel. So they started out treating us as potential thieves.||Next, I had booked their most expensive room (a 'presidential suite') but it turned out to be a dark inside room. We asked for, and got, a smaller room facing onto the street, with a couple of balconies. No refund was given (we had a prepaid rate).||I had seen AC mentioned in other TA reviews. Our room had no AC or cross-ventilation. It isn't normally necessary in March in these altitudes, but this year was unusually hot.||The included breakfast required turning in little slips of paper issued by the front desk. It was a mixed experience---the food was elegantly served on large plates in a lovely space, but it was strictly limited. The coupon explicitly warned that no pan dulce would be given (what do they cost, a few pesos each at the bakery?); and capuccinos were 40 pesos extra. ||Our request to fix the dual-mode flush (the button for #1 flushing worked, the button for #2 flushing did not) was ignored. However, front desk staff were friendly and helpful otherwise.||So a mixed experience. Puebla is a lovely city but tourism is clearly not revived yet. Many restaurants were quite empty at lunchtime. This hotel was empty also, except on...

We traveled with the family for a two day stop in Puebla and Hotel Marques del Angel was an excellent choice for us. The service and all the staff was very friendly and helpful, we were traveling with an infant and changing to ground floor room and providing a brand new crib was no problem. The location is only a few walkable blocks from the Central square and Cathedral. The ambience and decorations at the hotel are very nice with lots of antiques. The rooms are around two bright built over courtyards. One thing to consider is that the doors have glass panels and some sound can enter the rooms from the internal courtyard, no problem but something to be aware of. The breakfast was another great experience, good food and service. A great option for a...

What a beautiful hotel , great decor and two beautiful courtyard areas!! We stayed in two different rooms because we extended our stay. The first room was large and beautiful great bathroom comfortable beds just two downfalls this room was off the back courtyard and the room has no windows the hotel does provide a fan to help with air circulation but it did get a bit stuffy also the WiFi was not working well in here. Our second room was upstairs with two balconies! Also large and beautiful and the WiFi was better here too. Breakfast was great , tasted great and looked so pretty! Location was great we walked all over the city from here. All of the staff was super always smiling and willing to help with everything!! Really enjoyed...