CASA HOYOS — Hotel in San Miguel de Allende

We booked Casa Hoyos through an upmarket website and had high expectations. Our room, Number 11, was on the first floor. Above us was a rooftop terrace where a bar operates from 1pm every day, closing after 10pm (8pm on Sundays). When we checked in the music was pumping throughout the hotel and could be clearly heard in our room, especially in the bathroom which had a skylight to the rooftop. Closing the bathroom door did little to dampen the thudding bass. It was like trying to relax inside a nightclub. While the rooftop bar has fabulous views, and is a nice place to enjoy a drink while watching the sun sink behind the cathedral, it’s unfortunate that the volume of its music impacts on the enjoyment of the rest of the hotel. |And the word has got around. We were asked one night while eating at another hotel restaurant where we were staying. When we told the waiter he replied, “I’ve heard it’s very noisy.” Then he added, “The hotel’s owners need to decide whether they are they running a nightclub or a hotel for...

First time trip to San Miguel de Allende, decided to stay here as it's in a very central location. Overall it was a great place to stay, the room was spacious and the bed was incredibly comfortable.||We went up to the roof one evening, the hours posted don't seem to be quite right as the bar wasn't open at 2, came back around 4 and had some great drinks. Particularly enjoyed the Aguamiel. View from the roof is great.||Had breakfast at Ghar which was included with our stay, the food and coffee were both delicious, their courtyard is very relaxed and inviting.||Other things you may want to consider for your stay. Sound does seem to travel, we could hear the music in the lobby fairly clearly in our room, this was fine as it’s relatively quiet but if you sleep particularly lightly and late you may notice the sound. Our shower took quite a while to warm up, this was fine after we’d been walking around in the heat but if you want a very warm shower you’d need to leave it...

The service provided by staff was stellar. From booking help, to the private shuttle, to the accommodating check-in time when we arrived from our red eye, to our check out time late afternoon, everything was top notch. We loved the design and style of the hotel and decor. The bed was comfortable and the pillows were perfectly fluffy. Cleaning staff was wonderful and brought fresh soft towels daily. The shower/tub combo was a nice touch and we even had a full length mirror in the bathroom. A safe with easy to set combo was provided and an efficient wall a/c unit kept us comfortable. The rooftop bar was quaint with attractive seating options and a great view of the city. We enjoyed the lounge during our down time and appreciate the glass ceiling allowing natural light in. The hotel is located in an area that allowed for restful nights, and overall a relaxing tranquil experience. We will definitely stay here again on...