Hotel Residence Selwane — Hotel in Marrakesh Prefecture

(Very hospitable hosts. A sizable parlour and room. A cozy kitchen, though it's not stocked, they provide you with whatever you ask.) Edit: This was my review 4 years ago. The place slowly deteriorated, and care wasn't taken to maintain it.

The shower did not function properly, and nothing was done after the complaint was laid. The electric heater wasn't functioning properly. We took more than 3 hours to prepare a simple stew, and they said there are only 2 cookers in the whole hotel. The room wasn't cleaned properly, and we found lots of loose hair in the kitchen sink and on the floors. We found a loose bandage on a blanket they gave us. The kitchen window was leaking when it rained. They didn't provide a floor rag, broom, trash can, or even a trash bag even after we asked. The air conditioning doesn't have a remote, so you can't adjust the fan settings, and it's on the lowest. The door to the balcony is faulty, so we had difficulty accessing it.

I have recommended this place and had people stay at least 4 times. I will no...

Stayed for two weeks and the staff were amazing at all areas including the Coffee shop downstairs and the cleanliness of the rooms and the common areas was consistant and professional. Thank you Abderzak, leila, Latifa Mme Aicha and all the team. I Will definitly miss you all and ecommend your hôtel to my friends looking forward to...

Bon accueil le jour et mauvais la nuit, le monsieur en charge la nuit vous regarde comme s'il avait de la haine pour vous, et tende la main pour son petit déjeuner le matin. En toute humilité, il vous demande si vous payez les frais de gardien pour les voitures, et si vous ne trouvez pas le gardien le matin, il va le chercher dans les cafés et restaurants voisins, prière de prendre les mesures nécessaires pour...