Mahabir Palace Kathmandu — Hotel in Kathmandu Metropolitan City

This was my 5th trip to Kathmandu and my first one at Platinum, the hotel was booked for us by the Casino. We stayed there as it was second closest to the Mahjong and since we were meant to spend most of our time at the casino for the trip. We stayed at the Executive room, which was very spacious as per my expectation for this place. The beds were comfortable and clean enough, the bath was equally spacious with a nice tub and separate space for a shower.

All rooms in the hotel were non-smoking, I didn't like the small restaurant, although we only went there for breakfast in the morning. The breakfast buffet definitely lacked variety and we weren't offered omellet option in our last two days stay.

Staff was helpful and were available around the clock. They had a mini gym and a spa, we checked out but couldn't spent lot of time at the gym due to our schedule.

We shall come back soon, although for the price they charge per night I would rather consider the grand hotel which is in the...

I stayed in this hotel with my family on 25th oct....worst experience..due lack of staffs at their hotel

1- no hot water in bath room...we inform in evening 7 ock , they respond it will come in half an hour, we approach several times but till next morning...same condition. We approach reception...no one was their after searching manager ..we found him sleeping and snoring..then he came in our room and check and take half an hour then open another room ...for shower.... 2- worst dinner at night ...panner we ordered it was hard to chew....we asked manager about it......he respond sory we don't hv cook he is on leave.... 3- in morning we approach for breakfast as buffet.....we are shocked to c nothing . We ask manager...he told us their no buffe today...because less occupancy....so we will prepare what u will ask....first we ordered fruits after serving once we demand little more...staff told it's chargeable.....and behaviour is waiter was too rude...

Worst...

My wife and I stayed here for the first three nights of our holiday in Nepal. We were very impressed with the service, the hospitality of the staff and the spa. There were two identical twin brothers who took care of us at breakfast and went out of their way to make brewed coffee and little extras. The front counter staff were excellent with one lady offering her earring to help me change my mobile sim. The spa ladies were great and hypnotised is with their care. The CEO Mohit also makes a point to introduce himself to guests, asks for feedback and impressed us with his dedication and vision. Over all a great first impression of Nepal and...