Hotel Keistad — Hotel in Amersfoort

I am a very tolerant person and this headline is not something I would usually write but the guy who runs this place is the worst I have ever dealt with. We arrived at this place at 3pm and the doors were locked. We had to ring to get in. We had asked for breakfast in our booking but we were told it wasn't available before we had to leave in the morning so the receptionist advised that we could cancel breakfast. We went up in the lift and left our luggage in the room. When we went down the stairs we arrived into a literal rubbish dump of smelly disgusting waste blocking the passage (see photos). It made us want to throw up. We had to go back upstairs and find another way out. I have never seen such filth in a hotel. Later that night when we came back from dinner, we were verbally attacked by the rude manager who was angry that I had canceled breakfast. I have never been treated this way before anywhere. I paid him the 3 euro commission he would have got from the booking site for breakfast but he still didn't stop. I strongly advised that you don't go to this hotel and this is something I have never...

It felt bad from the beginning. We had booked a twin room and the reservation was confirmed by mail. On arrival the owner insisted that we pay for the 2 nights in advance. The room was not a twin but a small double, no airco, no wifi, no coffee/thee, no view (the window had frosted glass and was locked !). The owner was willing to provide a twin but for a huge surcharge, we declined. In the morning (8.30) there was no breakfast, the only person present in the restaurant adjacent to the hotel was a cleaning lady who advised us to go to the supermarket to get some food & coffee. When we returned in the evening we found a plastic bag with towels on the doorstep, the room was not made, the bathroom was not cleaned.||For this year’s holydays we toured the smaller towns of the Netherlands. Every other hotel was fine but this was not only the most expensive but the worst berth we...

It a very friendly hotel in the middle of the town. I had been there for three weeks and it was a pleasant stay. The food in the restaurant is very good as they are ready to cook the food the way you like. The restaurant was flexible to cook Indian cuisine every day just for us as the owner of the hotel (Amazis) want every customer to be happy. The hotel is well situated in the middle of Amersfoort so most of the things are just few meters away. The rooms are well maintained and cleaned every day. I would normally would leave lot of stuff around the room but when I come back its ready to check in. Amazis (Owner) is a very friendly person and he treats his customers as friends. Overall i would say that the hotel does not make you feel that you are away from your home as they make you feel like home. If I come back to Amersfoort I am definitely going to...