Ferry Motel — Hotel in Christchurch

When I read the mixed good and poor reviews of this motel, I thought of giving it a try as it seems it has improved given the recent customer feedback.||||Little did I knew how all the review of the poor facilities came into real true picture. I believe there was no change at all after these years. The motel facilities were still poorly maintained and how unlucky, we were scammed by the manager, Mark. A few of his in-house facilities were already damaged and he insisted that we were the ones who did it. Though we explained that we saw the small defect hole in the front kitchen door, he denied our claims saying that we should report it earlier. Look, his facilities were already flawed of minor and major defects, which is well expected from his motel, to the point that we as tourists weren't even sure what to report and what not to.||||Now, we were his scapegoats and he has no guilt conscience to outrightly want us to pay for his already damaged kitchen door. The way he handled this case was even more misleading to fool you to believe you have caused a big damage and created panic for the whole trip. He sent an email with an enlarged picture of his own small defect to paint a big damage that we have created and the rest is really pointless to share as the 45 mins conversation was just how insistent he was out there to get our money.||||Yes to all the first day warm greetings. He served us well too but, till the end, he was just trying to make sure he could get more money out from us. I think -A wolf in a sheep's clothing- is the best description.||||Give it a try if you want an unpleasant and nasty experience dealing with poor management skills. I can't explain the pain and stress that you have to go through just to prove your point that it was not your doing and the "manager" just wanted to dig money from you. I must say this is not the way an incident is handled. Please refund your money to save yourself from landing a terrible time in New Zealand, which is really in fact a cool and wonderful place to be in.||||Please let all the negative reviews speak for itself and stop saying the words. Use your heart to listen and upgrade the infrastructure and improve the way you treat your overseas tourists who are really there to enjoy and not to be messed up by your profiteering mindset. Your facilities need upgrading from your own money not from other means. Hope...

This review is written on behalf of a family member who made a surprise visit to Christchurch. The motel was booked on line and the photographs displayed on line portrayed bright airey and cheerful rooms. In reality it was old, dark and the room smelt old and musty. On check in the traveler was as ked if she was going to cook in the unit and when the response was no she was advised that's good the oven doesn't work. The electric range was dirty and missing the handle for the oven door. there was a hole in the wall above the range. While the unit had been cleaned surfaces and taps had a greasy feel about them. There was a visible gap around the door of the unit prompting the traveler to wedge a chair against it to increase her feeling of security. The shower had mould around the base and the water pressure was pathetic. This unit cost $145 per night which for the age and state of the unit was an exorbitant price. When we saw the state of the unit we moved the family member into our B & B as we could have her stay in such conditions even though she had booked 2 nights. On seeing the room I would honestly say it was one of the worst if not the worst I have ever seen. I would not have stayed here. I personally viewed the room. A complaint has been sent to the...

Awesomely great pricing, huge room/home. But this reflects the standard. Chatels quite dated and lamps and lights did not all work. Kitchen sink plug was replaced with incorrect sized one covered in tinfoil to fit and handmarks on doors, shower was very dated and unhygienic; the underneath of the wood around the base of shower had alot of mold, not visible until i wiped the floor of the shower with a towel and a whole bunch of grotty mold wiped off from under the wood but the rest of the rooms seemed more hygienic. Fully eqquiped with teas n coffee tv, oven, microwaves blankets electric blankets heaters good wardrobes. hair dryer was really terrible and pointless to use it barely blew. The shouldve really not bothered. Owners are chinese and very friendly. It is on a busy road. But i didnt notice any extreme noise except from other guests children in the carpark. although the rooms are not sound insulated so it could be an issue depending on chance. Overall very happy with the room and stay tho would reccommened as budget...