In November 2021, my fiancé and I were due to be married. Our original venue cancelled one week before the wedding day due to the level 3 lockdown and couldn't justify having a small person wedding in line with the lockdown restrictions. We were unable to change dates due to my fiancé having a flight booked to the UK the following week so we were in a bit of a tight spot.
I called Glenda from Hidden Lake Hotel and told her about our situation. To our relief, she was understanding and gladly allowed us to have the wedding under the level 3 restrictions with such short notice. As you can imagine, I was a little stressed from the uncertainty of the lockdown restrictions, but Chris and Glenda were always available to call and they responded to emails promptly and with such a positive attitude toward the whole situation. Planning my wedding with them was so easy and enjoyable.
The venue is lovely, modern and clean. We had the plan of having the wedding outside, by the lake, but due to rain we had it in the restaurant that had a beautiful view with large floor to celling windows that slide open. A highlight the guests often mention is the food. Absolutely delicious and presented beautifully.
Although we didn't have the wedding that we originally imagined, this was even better than I imagined. 100% would recommend you check them out for a wedding, accommodation or just a meal.
Thank you Glenda, Chris and all the staff who made our day...
Read moreWe would give Hidden Lake Hotel more stars if we could :) Within the new Lakewood development, which has lots of eateries and a cinema, it is only a short walk into Cambridge. A couple of years old, the spotless rooms have high quality fit outs that are essentially as new. Ours had two large fabulously comfy beds, a 42" TV with streaming apps, sports and movie channels, writing desk, comfy chairs, bar fridge and Nespresso machine. The bathroom was spacious and complete with Ashley and Co toiletries. We stayed 5 nights and our room (119) at the end of the corridor was quiet, with views over the rear garden and domain, with glimpses of the hidden lake. A juliette balcony could be accessed for air if needed. We were generously provided with excellent quality a la carte breakfasts and barista coffee daily. We enjoyed dinner in the restaurant one evening with drinks/cocktails in the bar on a couple too :) We can't say enough about the managers Glenda and Chris, who run a very good business model with great staff. They go above and beyond so many establishments we have stayed at and truly value their customers. Treated as friends we can truly say our stay from start to finish was a delight and they deserve every accolade going. So pleased business is getting back to what it used to be and this coming season sees them busy, but hopefully with room for...
Read moreOur family of four recently had the pleasure of staying two nights early July at Hidden Lakes Hotel.
Having extensive overseas travel including throughout New Zealand this experience was such a standout we are delighted to write this review. Firstly the location is perfect situated in the centre of town allowing walking distance to everything in Cambridge. For ultra convenience there is an array of shops surrounding the hotel from McDonald's, restaurants, cafes etc. The hotel has a beautiful outlook of the lake gardens and views of Whitehall mountains. The hotel room is superbly maintained with modern luxury comforts as it is only 6 months open. The restaurant is very pleasant with the surrounding views, great menu and quality food and even barista made coffees. The stand out feature of this hotel is the exceptional operators Chris and his lively wife. They are exceptional in their hospitality, care and level of service. We were treated as very special guests which made us all feel like we were being cared for as if we were family. We saw this exceptional service was provided by Chris and his wife and all staff to all their guests. This is by far the best hotel in Cambridge and quite frankly worth leaving big cities to experience the stay here. We will be returning as soon as we...
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