Hostal Solar — Hotel in Arequipa

Unfortunately, we had a negative experience at this hotel while staying for three nights. First of all, there was a posted sign in the room that explicitly stated there was a washer and dryer on the fourth floor to use yourself. We were thrilled and did a load of laundry only for the woman at the desk to tell us the sign is a “mistake” and we now need to pay her money directly for the use… after we already used it. If we had known, we might not have used it but it was too late. She prioritized tricking people over good customer service.

Secondly, the door to the room never locked, even with our keycard, so every time we wanted to leave the hotel, we would need to ask and trust someone to lock it. It was never explained why it didn’t work and no one seemed to try to fix it but it didn’t make us feel comfortable. Lastly, every minute or so in the shower, we would be blasted with freezing cold water. For the price, I was underwhelmed with...

We had a nice time at this hostel - however it is very VERY basic and could still do a lot more to make this place better. We were very thankful that they allowed us to check in early but we didn't think it was great value. If we paid £10 more a night we could have stayed in a 4* property which was a lot nicer but it was too late to cancel our booking.||We booked two rooms and one room was really nicely decorated and clean and the other one was bland, still had hair all over the bathroom and the TV was in such an awkward position (on top of the cupboard) that you couldnt actually watch it.||Its in a great location just 5 mins from the main sqaure and has a great terrace on the top to view the volcanoes and city. The breakfast isn't great, you can have cereal, toast and some watermelon. They offer pancakes and eggs and lattes but at an additional cost which I thought was cheeky! ||Personally, I think it was a lot of money for a very...

We had good experiences with this hotel. We arrived early morning from an overnight bus, and were allowed to check in then plus have a hot shower. They get plenty of points for that. Not sure of the age of the building but it is older style, built around a central courtyard in the traditional manner. Our room was clean, nicely decorated, and carpeted with queen bed. Wifi was good. The only problem with the room was that it was on the 3rd floor and there is no lift. That at least put us close to the rooftop bar which enjoyed fab views of the three volcanoes overlooking Arequipa and where we enjoyed an excellent breakfast. Location was about two-three blocks from the city's historic (and beautiful)...