Excellent hotel, excellent property. That should have summed up our experience and would have been suffice to describe it. Perfect location in the midst of the flowery lush green parks of Miraflores. The hotel situated right on the Malecón de la Reserva (a malecón in Latin America is a street running along clifftops), with beautiful parks to take a stroll in or a pedestrian road facing the Pacific Ocean, ideal for jogging or leisurely walks. Magnificent lobby featuring a cushy sitting area, quite spacious, and a Belo Bar (along with a few customary jewelry stores, including the Brazilian H. Stern). The check-in was smooth, the concierge and reception staff very courteous and efficient. The hotel offers its own cars (mostly late model Mercedes or Lexus) for your transportation, with a flat rate of $14. It is significantly more expensive than the local Uber 'Black Car' but much better, luxury-, convenience-, and reliability-wise. The hotel also offers from/to airport transportation for $50 one way. It was somewhat cheaper than what our usual company (Ground Link) quoted, however, bear in mind that you have to approach (upon exiting the passport control area) a counter where your name would be displayed. That wasn't communicated to us by the hotel, so we spent a few frazzled minutes trying to figure out the situation and had to call the hotel. The doormen were so courteous that upon returning to the hotel from your morning run, you are being handed a towel and a bottle of water. Great upkeep and very good amenities. Our room featured everything, from an umbrella (even though it never rains in LIma), a shoehorn, a clothing brush, in addition to the "usual suspects", such as a deposit box, a coffee pod machine, etc. The electricity in Peru is 220V but the hotel room is equipped with both outlets, for 220V and 110V, with the corresponding European or US receptacles. Our "OCEAN VIEW CLUB JUNIOR SUITE" was more than roomy (42.5 m2 /457 ft2) and offered a breathtaking view to the Pacific Ocean (both the curtains and the sheers are operated electronically). The bathroom was very spacious too, with a separate bathtub, big shower stall, and a half-separated toilet area. The amount of necessary toiletries, including Q tips, was more than satisfactory. However, the bathroom's temperature was much lower than in the room itself, and even turning the thermostat all the way up didn't help. The housekeeping was perfect, no waiting whatsoever, neither in AM nor for the turndown service. The coffee pods were not replenished, however, and we had to call for it. The fitness center (11th floor) was great, significantly bigger than your usual hotel gyms. Every treadmill machine had its own personal bag with a water bottle and an apple, a very nice touch. Attention AmEx PLatinum Card holders. As you know, your Fine Hotels & Resorts booking entitles you to a $100 property credit. Such credit varies from one hotel to another. At Belmond Miraflores it could only be applied to Zest Spa (11th floor, next door to the fitness center) services, which we used and were left very content with both the pricing and the quality of the job done. And now to the dining. The breakfast buffet 'The Observatory' is one of the best things about the hotel. Featuring both the terrace and inside dining options, its choices are numerous, the quality of both the traditional products (prosciutto, ham, smoked cheeses, sausages, and terrific salmon), the local specialities, the breads, the fresh fruits, and pastries is top-notch. There is a dedicated gluten-free station and "hot station" preparing omelettes and other egg dishes (including eggs Benedict) to your liking. Superb breakfast experience. The swimming pool on the open terrace is a fantastic experience by itself. Please refer to our pictures. A dedicated stay at the Belmond Miraflores Park is fully justified if only for this experience (which, however, is limited during the Peruvian winter/northern...
Read moreOutstanding! Exceptional service in a luxurious setting, loved the stay here. Me and my wife stayed for our anniversary for a couple of nights and were amazed by the dedicated staff who made our stay so very special and unforgettable. The service was amazing! From the check in to check out they treated us like royalty and made our stay so special with various personalized treats and acknowledgements. Special thanks for Pavel who assisted us with photos etc. The location is excellent - right on the coast with breathtaking views of the ocean. We had a suite that overlooked the coast, but please note most suites do not have a balcony. The room was spacious, well appointed and very clean. We had a built in sauna, which was very nice and we enjoyed using it a couple of times. The breakfast is served on the top floor, which offers amazing views of the coast and the city. The buffet choices were plentiful and visually very appealing, there was also a menu for chef prepared items to choose from (loved the French toast! Scrambled eggs were sub-par). One of our favorite amenities was the rooftop pool. We lounged and swam there both days as it offered incredible views of the ocean and the city. The poolside service was excellent and we enjoyed many pisco sours and delicious snacks while enjoying the sun. Please note, the pool is very deep - even the shallow end is over 5' deep, other than than that it's an absolute must visit. If you stay here please dine at the attached Tragaluz restaurant. The food was absolutely delicious and service top notch. The in-house bar was also very good, excellent cocktails. We stayed using the AMEX FHR benefits and this hotel should be an example of how guests should be treated when using this program. Absolutely top notch! I also recommend using the private car service from the hotel. We arranged airport transfers and other drives in advance and it was a seamless experience with an all late-model Mercedes fleet. The hotel is very responsive via email to arrange anything one needs during the stay in Lima. Overall, highly recommend to stay here and I look forward to returning or staying at another Belmond...
Read moreFor us, this place was where memories of a lifetime are made. This hotel is one of two hotels we stayed in in Peru, and both were simply perfect. These hotels have reset the bar for excellence. This was a stay of a lifetime. I cannot explain what an amazing experience it was, but I will try. ||I'll start with the staff, which makes or breaks a hotel. They are, bar none, the best staff I have ever seen in a hotel. Brilliant customer service without being subservient. They are kind and hospitable without patronizing. You feel completely comfortable asking for what you need, and they make sure you get it. It felt like the best kind of homecoming every evening when we would return in the evenings. ||The bar is small, intimate, and perfect. It is the most creative hotel bar I have experienced. The coffee bar alone was worth waking up for. It was awesome. The place itself is perfectly located, and the view is wonderful. ||The restaurant is something you will not forget. This hotel knows how to make you love them and it. No hotel experience has ever compared. I honestly feel like my mistake was waiting all this time for the best possible vacation experience. I cannot express my gratitude for making my family feel so welcome. We will all remember it for the rest of our lives. I mean that sincerely. I will not name specific names because every single person was...
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