Le Charmé Suites - Subic — Hotel in Olongapo

Upon arriving at the hotel which looked good from the pictures seen while booking. That was misleading to start with. Proceeded to check in. After they spent around 5 – 10 mins looking for the booking which eventually they found. 2 rooms booked for myself and another for my friend. Was then requested for a holding deposit which is fine, but they wanted this in cash. This I didn’t have, and they wouldn’t take a credit card payment (at this point). So now checking in was complete so you would have thought. Was then told that one of the rooms was upgraded to a VIP room. Nice. |Proceeded to the rooms on the 3rd floor and was shocked once the lift door open and we came out. A children’s playground within the corridor. not only that it was nestled nicely into the corner where the corridor swept around. Both of us remarked “what the hell is that”.||I got the VIP room and guess what! right by the play area and I mean right outside the door. See picture. Not happy about that…the noise was incredible from kids screaming and using motorised play vehicles. |Went into the room and put bags etc down and thought big room …no more than 2 mins later the phone rang and was told oh we forgot to take payment for the rooms. This I thought was the opportunity to change rooms as I might have as well been in the middle of the playground at a school. |Went down to reception and request a room change due to noise…what a mistake that was. |Paid for the rooms with yes you guessed it a credit card.|Given a new room down past the play area and shown in…smaller room yup it was…Dirtier and I mean dirty. Stains on the rug which tried to blend in with the patten…or was it even more stains.|Great patch of something brown on the ceiling and just to top it all off the bed sheets also stained. The seating appeared to have been attempted to be ironed as had marks where they had left it resting and had made impression on the seat cover. The bed corners were more like foam barriers as the covering had split and all the contents were now acting as bumpers. |Took the decision to make a room change back to the VIP room as could just shut the door and hope the kids would not be making the noise all day and night. |Next morning, we both went to have breakfast which I can only describe as possibly the strangest dark brown meat on rice. My friend tried it and took one bite and that was that. Then what looked like a rubberised egg was presented to each of us. Off to Starbucks we went. |Went out for the day and came back in the early evening to yes, the screaming playground. Ignored this and then went out again for some food. Came back Kids had gone to bed.|Bedtime arrived and in the middle of the night I had to visit the bathroom. Not quite awake I went in and on the way out, eyes now working spotted a little friend on the floor waving it legs about. |Took photo as I booked the room for myself only. {see photo) |Spent the rest of the night up awake as wasn’t sure if my friend had some mates over for night party.| |Checked out in the morning …totally avoid this place if you. |1. Don’t like kids playing right outside your door.|2. Want to eat the breakfast|3. Think that they might have a bar|4. Have visits from...

An Extraordinary European-Inspired Oasis – Le Charmé is Flawless! ​My husband and I recently enjoyed a romantic getaway at Le Charmé Hotels and Suites, and the experience was genuinely extraordinary. The hotel perfectly embodies its European-inspired theme; the ambiance is rich with charm, and the beautiful paintings throughout the venue create a wonderfully charming and relaxing atmosphere. ​From the moment we arrived, we knew the reviews didn't lie. Our room was not only beautiful but perfectly prepared—it was truly waiting for us. The attention to detail in the amenities was outstanding. The complimentaries were incredibly generous, going far beyond the usual with coffee, tea, soda, water, and high-quality toiletries. ​The dining experience was equally impressive. The complimentary breakfast buffet is world-class, offering a delicious and extensive spread of Asian, American, and European selections. What truly stood out was the service; the staff was so attentive that they even offered to cook and serve dishes directly to our table when they felt we needed it. The food itself was delicious! ​For relaxation, the rooftop swimming pool is a stunning feature, perfectly positioned for enjoying the sunset. ​Finally, the staff—from the security and reception to the restaurant and housekeeping teams—were incredibly nice and polite. They are the heart of this hotel. ​Le Charmé delivers exactly what it promises. What you see on their social media is exactly what you get: a luxurious, relaxing, and memorable stay. We offer our sincerest thanks to Le Charmé for making our trip so amazing! #BeCharmed...

I stayed with my family early before Christmas and during week end,since our first time to stay in these hotel i expect |a busy day and occupied staff but thankful that it went smooth|Fcility:|Spacious,carpeted clean rooms,floor to ceiling windows (but no view)black out curtains,comfortable soft beds,large sensored bathroom with a bath tub,room amenities,touch screen lights and ac controller and so on.|Those kids play area and a toys is a plus.| Service:|Firstly i wanted to make a credit to the staff that caters for us during our stay,from the lady with short hair on the front desk,Mr Dennis of HK,Jemar of FnB and for the countless staff that never waivered of giving those extra mile and smile of service.|From check-in which they gave us the room much earlier and the seamless check-out.|My hat is off for you guys who are willing to go beyond and above of your standard service.|For the HK team that was quick to bring us our request,security whose always ready to assist and FnB that making sure you have the comfortable spot and moment on the rstaurant.|My only concern is that the area sorrounding the pool at the roofdeck besides those who are no covered with the blue rubber mats are so inviting for a major accident as what happened on my son,those floor tiles that you used is so slippery that even me on my dry shoes is having diffiiculty navigating,|As long as you dont replace it you be always prone to accidents no matter how all those lifeguards makes their best to remind patrons and prevent the situation.|Overall its a great and memorable stay specially with my kids who is raring...