Pensio De Felipe — Hotel in Tagaytay

Reactive Owner...

Owner disrespects feedbacks from customers.

@Transient Owners,

For us customers, is it not ok to post our reviews and feedbacks? Our feedback is an honest to goodness remarks. Don't you love to hear feedbacks from your customers? These feedbacks can be used for your improvement/s.

Having known the concerns of your customers, act on this and find ways for this not to happen again.

Going inside the room without your customers consent is a no no... Its because you have to turn on the lights as what they are claiming? In the first place, they should have put the switch outside the guests room and not inside. They are compromising the security of their customers.

When we told her our concern, she became reactive and told us that she is the owner and she can do whatever she wants and even told us "wala akong pakialam..." These statements are inappropriate and could have been resolved.

We posted our review on their FB page and still... she reacted on a very inappropriate manner and even dragged my kids in our concerns.

Because of that we decided to check out in the middle of the night. They have a key wherein they can enter the room with ease anytime.

Try to look for their FB page... Its deleted already. Why? Because they deleted it. All the conversations are there.

Tagaytay is a nice place to stay for family bonding. Try other accommodations/places to stay but not here. The owner seems to be nice at first but when customer concerns arises, she is so reactive and does not listen to your...

Owner doesn't respect feedbacks from customers.||||@Transient Owners,||||For us customers, is it not ok to post our reviews and feedbacks? Our feedback is an honest to goodness remarks. Don't you love to hear feedbacks from your customers? These feedbacks can be used for your improvement/s.||||The owner keeps on dragging my family especially my kids in our concern. Act on this and find ways for this not to happen again.||||Going inside the room without your customers consent is a no no... Its because you have to turn on the lights as what they are claiming? They should have put the switch outside the guests room and not inside. They are compromising the security of their customers.||||Its not enough to say that you are the owner and you can do whatever you want...and having remarks like "wala akong pakialam" is not appropriate...||||Because of that we decided to check out in the middle of the night. They have a key wherein they can enter the room with ease anytime.||||Try to look for their FB page... Its deleted already. Why? Because they deleted it already. All the conversations are there.||||Tagaytay is a nice place to stay for family bonding. Try other accommodations/places to stay but not here. The owner seems to be nice at first but when customer concerns arises, she is so reactive and does not listen to...

Accessible, right along Maglabe road across CBCP. Maglabe drive is really a peaceful area to stay in if you dont like the too busy Tagaytay city proper. Hosts and helper are accomodating.

Don't expect too much if you're looking for a budget hotel. Room is clean but needs serious fumigation during rainy wet months due to red ants. Minimal toiletries included w your room booking. (Towels and tiolet paper only). Complimentary bottled water. No frigde and ac in their Standard rooms. Hot shower available but water pressure in the bathroom is weak. Weak wifi signal. Bring your own snacks, coffee sachets and extra water because they don't serve breakfast. Not included w your accomodation. Parking available if you dont mind parking along the road in front of the...