Hotel Transilvania — Hotel in Alba Iulia

As a modern design, concrete building in a town hosting a great medieval fortress, the Transilvania might not be a romantic choice, but it does provide pretty much everything else a traveler - business or leisure alike - needs. First, location: a 10 minute walk from the fortress and even less from the town centre. Then, rooms: of average size, but endowed with everything the 4 star ranking requests, as well as with welcome ad-ons such as the complimentary tea, coffee and mineral water. Rooms and common areas as well as all properly maintained and there is no wear and tear anywhere. The breakfast room, while small (which can be felt when a touring group comes down before their scheduled departure), is cosy and breakfast is of a good variety; when groups arrive, staff are always careful to refill everything there, so that there is no issue, even though, true, queues can occur (just like everywhere except for large hotels with multiple buffet stations). My suggestion here would be a double side buffet table enabling more people to help themselves at the same time, but then space is a constraint, with the buffet station in the hotel lobby due to the relatively small breakfast room; at the end of the day, a bit of patience and common sense always helps, even for travellers on a tight schedule. And last, but not at all least: staff. Even though, due to our team structure change, we had a change of rooming, everything was sorted out with an excellent customer approach. Everyone we dealt with was helpful, kind and had a smile to share, which we appreciated. Thank...

The 2 nights spent at the hotel were not very great, I was disappointed with the service provided. The problem encountered was that I paid for a 3-star room with a double bed and I was offered a twin room without the availability to change it that day. On both nights, room 420 smelled like a **, this was coming from the sewer, which is strange because we were on the 4th floor. Instead, I was charged extra because I came with my partner, which I could understand, but due to staff organizational mistakes, I think I could be exempt from this fee.

Pros: the reception staff are very kind and the cleaning ladies are very helpful and sociable. Otherwise, leaving aside the smell in the room that I had in the evening, for a 3-star room it is very ok.

I will avoid this hotel in the...

The hotel is called a hotel of 4 stars. Even we were a couple, we received a room with 3 beds. No bathrobes, no slippers. Do not know why, because these things are in every really 4 stars hotel. We were a group of tourists, but that do not mean to forget to put in rooms what we need. Another bad thing was about having the dinner. It was on Tuesday and they reserved the restaurant for an event. Even so, is it normal to put us in the situation to look ouside of hotel for another place to eat? No way for a 4 stars hotel, but in Romania everything is possible. The space with the foods for breakfast small, so we were a big group and too much time to take our food. Again a bad thing. Nothing special to mention...