Tomis garden hotel — Hotel in Constanta Metropolitan Area

Our experience was bad starting from our arrival. The receptionist informed us that the room is being cleaned and it will be ready after 2pm. At around 3 pm we entered the room and i was just shocked when in the bathroom there were hair tights and the floor was so dirty with sand that i had to throw away my socks. Also the bathtub was leaking. ||We travel with our 1 year son that goes everywhere so we needed that floor to be clean. My husband complained and we moved to another 1 bedroom apartment that was better but still we had to disinfect just to be sure.||Another thing that bothered me was that the man who was in charge of the breakfast was washing used cups and glasses by hand with plain water, with no soap and then wipe with a cloth. ||I never seen a vacuum cleaner and the cleaning staff uses the same water to clean the entire floor so you can imagine...||Even if smoking it's not allowed, on the lobby sometimes you could smell cigar smoke. ||The walls are thin and you can hear everything from next door. ||The rooms overall are ok. Spacious and well equipped. I also didn't liked that they don't place a new kitchen sponge and they didn't cleaned the support for it. The closets smelled really bad also. They didn't clean the terrace, it was very dusty. ||This could be a good accommodation but the price it's high for overall conditions. ||The breakfast is ok but it's not so varied. If you are vegetarian or vegan you don't have much to eat. ||A good point is the location and the fact that across the street it's a big supermarket and the yard with the playground for kids. ||I really hope they will improve the cleaning conditions and they will pay attention on this in the future. I would not recommend this location...

TOMIS GARDEN is located in the heart MAMAIA near the promenade. It is the kind of appart hotel way better than a regular hotel by offering a lot of space and the chance to feel like home.||We really appreciate the amenities, including the ground terrace and all the facilities for the kids and the beautiful garden.||||From Check In to Check Out everything was fantastic, all the staff from the Reception, Security, to Housekeeping are friendly, very helpful, genuine and very organized. But above all, the hotel manager, Ms. Mariana is by far the most pleasant surprise.||||Without any doubt she really was magnificent. You can easily recognise in her the passion and enthusiasm for her job. She is always smiling , always trying to make your stay better and gave us impeccable recommendations regarding anything, from restaurants to shopping to whatever you may need nomatter if it is something small or maybe something very important.||||Very hard to talk about minus ... maybe the lack of a...

We’re a Swedish family with two kids that have stayed at Tomis Garden Apart Hotel in Mamaia for two weeks in 2022 and two weeks in 2023. Both stays have been excellent. The hotel is located in a nice part of Mamaia very close to both the beach and a supermarket. Our rooms have been spacious, clean, and with working appliances and equipment. From our horizon the breakfast is very good. The staff is a highlight: everyone from the receptionist to the breakfast staff to the manager are solution-oriented, communicative, and truly professional.

The only reason not to pick this hotel for a vacation in the Mamaia-/Constanța area is if it is important to get as little traffic noise as possible, but otherwise chances are you’d be very happy with choosing Tomis Garden...