Hotel Continental Suceava — Hotel in Suceava

Nice and quiet hotel, good customer orientation, some good restaurants to eat near the hotel, a store and a bank. Rooms are quite "tired" but clean and warm. No russian/Ukrainian speaking TV channels. No water in the room, no tea pot, no slippers, breakfasts-to-go were frozen and were kept in a fridge before giving us (it's winter, in a fridge, don't know why) so everything was super cold. Despite the fact we informed the hotel that our flight was cancelled and we will come next day (1 night not used), and the hotel manager said that they are sorry for that but waiting us, our room was cancelled as no-show, so no marks in the system. Thanks God and that girl at the reception, we were given with a room after some time when arrived.

Some changed: Dear Liana, i see your reply and see that you don't speak English very well, cause some my points were misunderstood about TV channels and breakfast (we didn't use usual breakfasts, we asked to prepare breakfast-to-go, and they...

Rooms: 4/5 rooms are clean & are a decent size. Not worth it to get a room with the ‘balcony’ as it is just 6” maximum of space with a railing. The bathroom’s toilet lid was annoying with the toilet lid not sitting upright as the counter ledge is in the way. There’s a working air conditioner which isn’t too loud and gives cold air.

You only get a free bottle of water on the first night. Otherwise you can go to the dining area where there’s a water dispenser. There’s a vault to keep your valuables.

Service: 4/5 - the people working at reception gives different information. When I ask for a local map of the area, I was told the maps are on the lobby table, whereas another reception person gave out a local map.

I felt safe walking in the neighborhood.

There’s a restaurant inside the hotel. There is a good breakfast selection of cold cuts, bread, cereal, fresh fruit, coffees, teas, sausages, & eggs.

Location: 4/5 - only a 10 minute walk to...

The hotel does not deserve to belong into the Continental chain.|There is a face lift off currently going on, but apart from new bed sheets colors, there isn't really any value added to the old place from the '70- '80s.|The food in the restaurant is still good and so it's service.|Lodging is a different matter:|We arrived on a cold, rainy April day. We've walked around, the we dined, and ultimately, around 7-7:30 we've gone to our rooms.|The room was frigid cold.|Reception told us heating will go on at 9 pm.|My wife has severe health issues. We asked to get the heat pump of the AC working, so that we could get some heat.|The receptionist had to call the manager's home number several time to have her agree to give us a remote to start the AC unit.|Around 9 pm the heating was on but was scarce. We woke up shivering in the morning.|We paid approx. 90 euros/ night which, by local standards, it's a...