Hotel Slovenija — Hotel in Rogaška Slatina

Cheats in staff

In prepaid dinner they don't provide any kind of liquid to drink. Coffee and tea pots which usually full at breakfast are empty on dinner. So they just asking everyone "would you like something to drink? May be water?" So everyone whom I've talking with always thought that at least water should be free. But not. 4eur per small bottle. And you will know that on next day only. They never give check or information about price right away. So it's like a trick to took you money with small amount but on daily basis.

Second trick is with price list in every room. They have actual menu with prices. But in freezer they have a water bottle which not presented at room price book. So normally if that happens easy to suppose that it's complementary water. Because bottle looks very simple and not branded. But no. That water also about 4eur per bottle. In menu they have some water with cost but different amount of millilitres. And easy to think that if that bottle not presented at price menu so it's should be complimentary.

Third trick .. yeah. That's not all. I had prepaid breakfast and dinner. But in results they put all dinners to final bill.. and they do not show you details of final bill. It's just cost in Euro without any details. But I was absolutely sure about some mistakes and asked them 4 times to show me details. They didn't show but started to count one by one items in their "private" list of final bill. And I found out water in dinner, unpriced water from room, and all dinners which were actually prepaid already and paid before my coming.

And one more thing. I asked them to bill me in advance about 12h before my leave. They did tell me that it's ok to pay in moment of leaving. I gues they just don't want customers to have much time to discuss final bill.

Have no idea about other hotels in Rogaska but that hotel "Hotel Slovenija" work like that. And their man manager absolutely don't care of all my final complaints about it.

Be careful with them or better just skip it in your booking list.

PS Food on breakfast is awesome. Big respect to their chef. Thanks for great quality food. But I think same think in all Slovenia. Great country according to flowers, landscape decoration, and food. Cleansing is ok. Pool and jacuzzi very chloride and smelly, pillows are huge...

in prepaid dinner they don't provide any kind of liquid to drink. Coffee and tea pots which usually full at breakfast are empty on dinner. So they just asking everyone "would you like something to drink? May be water?" So everyone whom I've talking with always thought that at least water should be free. But not. 4eur per small bottle. And you will know that on next day only. They never give check or information about price right away. So it's like a trick to took you money with small amount but on daily basis. ||||Second trick is with price list in every room. They have actual menu with prices. But in freezer they have a water bottle which not presented at room price book. So normally if that happens easy to suppose that it's complementary water. Because bottle looks very simple and not branded. But no. That water also about 4eur per bottle. In menu they have some water with cost but different amount of millilitres. And easy to think that if that bottle not presented at price menu so it's should be complimentary.||||Third trick .. yeah. That's not all. I had prepaid breakfast and dinner. But in results they put all dinners to final bill.. and they do not show you details of final bill. It's just cost in Euro without any details. But I was absolutely sure about some mistakes and asked them 4 times to show me details. They didn't show but started to count one by one items in their "private" list of final bill. And I found out water in dinner, unpriced water from room, and all dinners which were actually prepaid already and paid before my coming.||||And one more thing. I asked them to bill me in advance about 12h before my leave. They did tell me that it's ok to pay in moment of leaving. I gues they just don't want customers to have much time to discuss final bill. ||||Have no idea about other hotels in Rogaska but that hotel "Hotel Slovenija" work like that. And their man manager absolutely don't care of all my final complaints about it. ||||Be careful with them or better just skip it in your booking list.||||PS||Food on breakfast is awesome. Big respect to their chef. Thanks for great quality food. But I think same think in all Slovenia. Great country according to flowers, landscape...

So this came as a shock to us. We have been to many 4 star hotels before. I truly and honestly have no clue on how in the world this could have 4 stars. First, the room we were given had poop on the toilet edges. After complaining we got another room, which had an even worse bathroom. The fittness area is a basement with a stationary bycicle that looks like an old ergometer bike from the 70ies along with other very dated excercising machines. The "wellness" area is also in a basement with small windows looking towards the busy street, could not relax there. The hotel shampoo and body wash smells just awful! Last but not least, the food in the restaurant- very mediocre. Found a small piece of paper in my soup, the fruit displayed was brown and the sidedishes tasteless and the veggies clearly from the frozen food section. All in all a great dissapointment. For those seeking a 4 star wellness retreat or simply a clean 3 star hotel, i do not...