Meljaa Prime Guest House — Hotel in Bellville

Stay away!!!! From the moment I arrived I felt unsafe.

The receptionist had no awareness of my booking. I then had to wait an additional 30minutes for the owner to arrive. During this time there were multiple people around staring at me and looking through the window of my vehicle. Which I did not see necessary at all.

When the owner arrived he said that he could not honour my booking as there was an error with the pricing. When he showed me his call record he had called the wrong number. If he had checked properly as I did he would have seen that that he was using the wrong number. Due to his negligence I was left driving around for 4 hours after this trying to find a place to sleep for the next 3 nights.

Not only is this place unprofessional the whole environment has an uncomfortable feeling about it. I would not suggest this...

Got to the guest house and was told I’d be taken to a secondary location after having paid for the night. Was then told to cancel my reservation because there were no available rooms even after I had reserved 4 hours in advance.

Upon arrival at the second location, I was locked in what seemed like a hostel for underprivileged children, I couldn’t even collect my Mr D food delivery and ended up going to bed hungry. Tried calling the front desk but the receptionist told me she was sleeping and then proceeded to switch off her phone.

I’d give this place zero stars if it were possible! Do not recommend this...

At first sight the guesthouse was very clean. We arrived there late at night. And still the owner and the lady that works there was so friendly. We stayed in a flat at it had every thing you would need. The room the bedding every thing was so clean and fresh and sanitized. They made us feel so welcome. I would recommend this guesthouse to any and every one. Thank you Meljaa prime guesthouse for your very good service. This guesthouse really do care about their place and guest. Amazing...