letamong — Hotel in Madibeng Local Municipality

Your feedback shows me you didn't investigate this issue and the fact that you respond with the same response as you gave the other guests who came on their own accord and so did myself and my partner a one size fits all response for me is mediocre and shows you disregarded I said regarding not receiving any information via whatsapp even face to face regarding rules just to make your point.

You mention the other guest's name I your response totally in violation with the POPIA act and I'll be sure to notify them so they can decide if they'd like to report the issue.

Never did I imagine taking time out from the hustle and bustle of the CBD to visit your establishment I would be judged for enjoying a drink in the week because my visit was a holiday hence a whole week was booked, had it been disclosed at any point that I would be put to sleep at 10 I would have at least had a chance to decide whether I want to book there or not.

As for your staff member telling us the following evening while at the pool that she didn't want to come back and tell us to leave the entertainment area again I don't care what conversation you had with them about us but that statement I did not appreciate and you should atleast take accountability for something instead of trying to brush off everything on rules that were never communicated in the first place.

I am dissatisfied with your response in fact I want you to afford me a response for my own experience check if the rules and regulations were sent to myself also investigate the statement by your staff member and review your first response and advise if you still stand firm on that feedback.

The view is a landmark we can book at more that 10 places near your property for the same views but your attitude towards me and my partner will determine if you'd like to retain us as your clients or if it's worth it to refer our friend and family as discussed with your hostess.

I await...

Where do I start with this ? This was a scam with a view

Let me start with the positives- my husband absolutely loved the breakfast that was included and if you have activities planned filling up on this is a great idea. The view was absolutely breathtaking and exactly like the pictures

Now to the scam- The rooms need sooo much work . If you want hotel level this is not the place. The walls have holes, chipped paint , torn couches . The general upkeep of the inside of the room is bad. The plus side was that it was clean,clean sheets ,towels and pillow cases

We unfortunately arrived an hour early and they were so unwelcoming and acted as though we killed someone’s instead of telling us nicely that we need to come back at 2. Then when we came back all of a sudden they were nice 😹😹

Hai Letamong you guys need a refresher day where you guys fix the inside of the room It was so disappointing cause the view outside is beautiful but the inside of the...

The place is very easy to find when using Google maps. It is in a beautiful access-controlled area and the scenery on your way to the guest house is so serene, it's giving Carribean vibes. The owner gave us a warm welcome and showed us to our room. It had a balcony with chairs to sit and facing the haartebeesspoort dam just as we booked. What stood out for me was the WhatsApp message from the guesthouse, welcoming us again, giving house rules and wi-fi password (free wifi) and recommendations on restaurants and also their contact numbers if we need to order.

The room and bathroon were clean and tidy, smelling fresh and all things we needed were there.

Buffet breakfast is delicious, tables are set very nicely and spaced out in a safe distance. You can eat on the balcony whilst enjoying the views of the dam and the guest house itself.

Very friendly and helpful staff❤️ This place is a...