Duncan by not throwing tent ramps doesn't meant I was happy with the room allocated to us. I've asked Happiness questions based on the rooms downstairs and the pictures I saw on your website and my Husband responded to me and said "probably they are more in price and your Lady also said they were R1600 or R1900 per night. I thought by asking question comparing the pics on your website and what I saw in the room that was allocated to me, that was suppose to show my unhappiness. Your staff did not ask me if I was happy about the room, they only asked me if the roof was leaking as it was rain at night. Yes I got angry after speaking to the guest from room 1 cause I found out that I was given a false information that they've paid more than us. I saw a 4 star on your website and given a 1 star room. Even you, can not leave your house for a Vacation and go stay in that inviroment. By asking for a compansation was not referring to go back to that 1 star room, was asking to get an experience that I've paid for and one that I saw on your website. I think you must also put those 2 rooms on your side so that ppl can see what's the guest...
Read moreOn our arrival on Tuesday we were warmly welcomed by Blessing and she showed us everything we needed to know from the braai area to the pool she was with another lady very nice and warm too I forgot her name my apologies, however the mood changed on Thursday I think she the supervisor that came it was no longer as the past 2 days...today at breakfast she was just asking stupid questions to the lady that I forget her name "why did you prepare 5 table's,who told you to prepare 5 table's" rudely so and she grappled a chair open the labtop not even facing the...
Read moreSuch an amazing place for couples! So peaceful and serene and the views are breathtaking! Top quality, personal service from super friendly staff all around, especially Leticia! They really make your stay worth every penny and their breakfast is great! Absolutely a little gem in Harties with close access to all that Harties has to offer! Plus, their romantic room decor is soooo worth it for that special evening with your loved one! Will be...
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