Casa Poeta Pelayo in Cartagena, Spain - reviews,open hours,photo spots,things to do

Spain Region of Murcia CartagenaCasa Poeta Pelayo

Casa Poeta Pelayo

C. del Aire, 37, 30202 Cartagena, Murcia, Spain

4.0(13)

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Peter BenthamPeter Bentham

My wife and I booked three nights at this property earlier in November 2024 via Booking.com. We arrived to construction noise, loud music and dead cockroaches in the entry hallway but decided to stay one night as it was too late to find alternative accommodation. After experiencing a water leak overnight, we decided to leave the following morning and communicated this respectfully to the host. The host then cancelled the reservation and lied to Booking.com claiming we never checked in at all and took all of the money we had paid. This effectively prevented us communicating with Booking.com and receiving any sort of consideration. All very disappointing. Booking.com has only reinforced the lies of the host and provided no easy way to pursue a refund.

EugeneEugene

Очень комфортное дизайнерское место - настолько в центре города, что в сюда можно на экскурсию приходить. Хозяйка очень приятная и отзывчивая.

Reviews of Casa Poeta Pelayo

4.0

(13)

1.0

My wife and I booked three nights at this property earlier in November 2024 via Booking.com.

We arrived to construction noise, loud music and dead cockroaches in the entry hallway but decided to stay one night as it was too late to find alternative accommodation. After experiencing a water leak overnight, we decided to leave the following morning and communicated this respectfully to the host.

The host then cancelled the reservation and lied to Booking.com claiming we never checked in at all and took all of the money we had paid. This effectively prevented us communicating with Booking.com and receiving any sort of consideration.

All very disappointing. Booking.com has only reinforced the lies of the host and provided no easy way to...

5.0

El mejor sitio donde alojarse en toda Cartagena. Precioso, bien decorado, una estancia de ensueño. Gracias María por tu amabilidad, atención y disposición en...