ibis Barcelona Castelldefels — Hotel in Castelldefels

Review for Ibis Barcelona Castelldefels

I stayed at the Ibis Barcelona Castelldefels for an overnight stay on Saturday, November 16, and unfortunately, my experience was far from satisfactory. The room’s air conditioning was completely non-functional, blowing only hot air and failing to ventilate the space properly. As a result, the room felt stifling and uncomfortable.

When I raised the issue with the staff, their response was both disappointing and unprofessional. The only solution offered was a portable ventilator, which was inadequate and only highlighted their inability to address the problem effectively. The staff appeared incompetent and unprepared to handle such basic issues, which added to the frustration.

Given this experience, I’m baffled by the 8/10 rating on booking platforms. It’s far too generous for a property that fails to deliver the bare minimum for a comfortable stay. I would personally rate it a 5/10 at best, based solely on the fact that the location and other basics were as expected. For future guests, I would advise reconsidering if air quality and responsive service are important...

Very nice, clean and spacious room, equipped with all the basic stuff you'd need. The staff was very friendly and helpful and I especially want to praise the two workers who were there in the afternoon shifts, very helpful and friendly. Bus station that takes you to central Barcelona as well as the airport is very close to the hotel, and there are direct lines which is the main reason we booked it. Also, plenty supermarkets and a shopping mall right next to the hotel have made groceries much easier. Would come back.||In the evenings it can get a bit loud with traffic outside, so if you're a light sleeper I recommend bringing earplugs. Also, I didn't mind it too much, but a guy in the morning didn't allow us to use the microwave for 30 seconds, just to warm up a pastry, saying it's for people who have breakfast only. While I would understand if we were disrupting anyone, there were barely any people there at the moment and it was not being used, so I don't see why it would be a problem. It didn't affect my opinion of the hotel, but it just didn't...

Very nice, clean and spacious room, equipped with all the basic stuff you'd need. The staff was very friendly and helpful and I especially want to praise the two workers who were there in the afternoon shifts, very helpful and friendly. Bus station that takes you to central Barcelona as well as the airport is very close to the hotel, and there are direct lines which is the main reason we booked it. Also, plenty supermarkets and a shopping mall right next to the hotel have made groceries much easier. Would come back.

In the evenings it can get a bit loud with traffic outside, so if you're a light sleeper I recommend bringing earplugs. Also, I didn't mind it too much, but a guy in the morning didn't allow us to use the microwave for 30 seconds, just to warm up a pastry, saying it's for people who have breakfast only. While I would understand if we were disrupting anyone, there were barely any people there at the moment and it was not being used, so I don't see why it would be a problem. It didn't affect my opinion of the hotel, but it just didn't...