Hotel Gandia Playa — Hotel in Gandia

The truth is: it is very hard to find a good hotel without spending too much in Gandia. My son, my husband and I paid around 1200 Euros for 10 nights with full meals (breakfast, lunch and dinner). Although we had a lot of fun and my son was so happy since in july and august they have entretainment for children, I find the hotel itself horrible and I don't know if I will repeat. Note: if you have dogs, they are allowed in the hotel. They can not go to the eating area, neither in the swimming pool area, and dogs are not allow in the beach, but you can keep them in the room with food and water and take them for long walks in the pedestrian long walk of the shore.||||For the good part: the people working there are very nice. The entretainment for kids are good, and has two swimming pools, one of them for small children. Another, plus it is the food. It is not the best, but it is not the worst so there is always something you may like. Around the swimming pool you find chairs and tables and deck chairs. And the most important thing, it is a walking distance from the beach.||||For the bad part:||||the hotel is not taking care of. Except the reception area that looks very nice, the rooms are not the cleanest, and you can notice they have not painted in a long time. It looks very detriorated and you may find stains and parts broke down in the ceiling of the bathroom. The sheets and towels have stains, even though they smell like clean. I don't understand since they are plain white why they don't bleach them to take off the stains. That for me was very disgusting. When we enter the room, the next day we ask he cleaning lady to clean in depth the room because we felt was not clean, and actually she was very nice and did it. We complained in reception about the sheets and towels altough I don't feel they did anything at all. The extra bed broke since some of the wood laminates fell off. At lunch, although they use dishwasher, it was hard to find a clean dish, or fork or glass, all seemed to have stains, although that may be because the water in beach areas come with a lot of chlorine. I am not sure. The fact is I return to my home sick, I am not sure if it was the food or the lack of hygiene. The water of the swimming pool could be cleaner. I think they should put more chlorine taking into account all the people who use the swimming pool. The size is small for an hotel with so many people, when I went in July it was full. The size of the bar outside seems also small to me. ||||I have mix feelings with this hotel. I think they could take much better care and maintenance. Although I had a good time and it is in a walking distance to the beach, I feel the hygiene should be better taking into account also that they allow dogs in the rooms.||||I had fun, but I was dissapointed. For me, the hygiene is very important and I feel the lack some. I went four years ago to this hotel and I had the same mix feelings, so the next two years I went to the hotel Biarritz which at the time was a new hotel and the rooms were clean and nice. The problem with the Biarritz is that the food was not good the two years we went and the swimming pool was very tiny. Next time, I will go to Gandia I do not know where I will go....

We booked in this hotel as it is very close to the all night and all day events 28th - 29th Sep, the Big Thing Valencia Soul weekender. An event that takes place every year, which we enjoy attending. we got a double room with breakfast at 48 Euros per night. The Buffet Breakfast was great! Fresh fruit, natural yoghurt and wholemeal bread as well as cold meats and cereals. it also caters for those with sweet tooth who like to eat pastries and cakes in the morning! The breakfast is totally self service! but maybe because it is the last weekend in the season, they closed the hotel on the day we checked out. You pick your cutlery on the way in and you choose your table. Very nice airy breakfast area. The coffee from the machine is not fantastic and I could not drink tea (teabag in a small cup!) I understand minimising staff involvement, but serving boiled eggs is not difficult? we missed having eggs in our breakfast (no hot food). A big supermarket at the back, though the water from the tap tasted very good. We were out looking for a place to eat on the first night, after eating we found out that there are buffet meals at 10 Euros a head at the hotel! we were never told about them. They are good value with a range of vegetarian and meat selections. Very helpful staff who can speak English if you are stuck. This is a Spanish tourist resort so do not expect it everywhere. The beach in...

El RECEPCIONISTA del TURNO DE NOCHE nos trató de MUY MALAS MANERAS y DE FORMA MUY PREPOTENTE, puesto que, según sus propias palabras "lleva 30 años trabajando en el hotel y luchando contra el vandalismo, conoce perfectamente el hotel y no se puede equivocar". Basta decir que todo esto ocurrió después de despertarnos con una llamada de teléfono y asustarnos a las 3 de la madrugada. DESTACAR LA AMABILIDAD Y EL BUEN HACER DEL RESTO DEL PERSONAL DE RECEPCIÓN AUN ASÍ. Nos alojamos con un grupo de alumnos de 11-12 años. Nuestra experiencia dejó bastante que desear desde el inicio, pero la última noche fue la peor sin duda. Desde el primer día tuvimos que aguantar el mal comportamiento de otro grupo, de adolescentes en este caso (hacia nuestros alumnos, en el restaurante sin ningún tipo de respeto, etc.). Lo pusimos en conocimiento del personal de recepción (la chica rubia polaca en este caso) y, tanto por su parte como por parte del profesorado de este grupo, se intentó poner remedio a este problema, por lo que se lo agradecemos a ambos. Y destacamos la AMABILIDAD Y BUEN TRATO tanto de la CHICA RUBIA POLACA DE RECEPCIÓN así como del PERSONAL DEL RESTAURANTE. Sin embargo, tuvimos varias llamadas de atención que fueron errores, siendo la última la más grave. La tarde anterior a nuestra salida del hotel, estando en el bus de vuelta de excursión en Valencia, nos llamaron de recepción para avisarnos de que nuestros alumnos estaban montando mucho jaleo y pidiéndonos que por favor les llamáramos la atención. Les dijimos que era imposible que fueran nuestros alumnos porque no nos encontrábamos en el hotel, y la chica de recepción en este caso enseguida se disculpó. Sin embargo, más tarde esa misma noche, A LAS 3 DE LA MADRUGADA, nos llamó el recepcionista del turno de noche para informarnos de que 3 de nuestras alumnas estaban asomadas a la terraza de su habitación "dando unos golpes y gritos terribles" y había tenido que salir a llamarles la atención, así como de que otra alumna había salido del hotel sola diciendo que tenía permiso. Sobre esto último, después del susto y la preocupación y de hacerle algunas preguntas como si era una niña o una adolescente, terminamos descubriendo que no se trataba de una de nuestras alumnas, sino de una adolescente del otro grupo. Sobre lo de la terraza, después de ir varias veces a la habitación en la que en teoría estaban ocurriendo los gritos, estar escuchando un rato en la puerta qué estaba ocurriendo, despertar a las niñas que resultaron estar dormidas, hablar con ellas, volver a llamar a recepción dos veces e intentar aclarar que ellas no eran para que, principalmente, supieran el error y pudieran rectificar y solucionarlo con quien realmente era, dicho recepcionista nos contestó de muy malas maneras sentenciando que estaba seguro al 100% de que eran ellas y se comportó de manera muy prepotente, puesto que no admitía no llevar razón aunque nosotras hubiéramos comprobado que no eran ellas, diciéndonos que nos mentían y se hacían las dormidas ya que él les había regañado y se habían metido a la habitación (a destacar también que YA SE HABÍA EQUIVOCADO con la alumna que había salido del hotel, haciéndonos preocuparnos, y sobre lo cual no podía hacer otra cosa que asumirlo puesto que que la alumna no era de la edad de nuestro grupo era algo obvio). Basta decir que esto conllevó que nosotras estuviéramos despiertas más de media hora a esas horas de la madrugada teniendo que madrugar al día siguiente para viajar, que despertáramos a algunas de nuestras alumnas que NO estaban molestando... Al hacer el check-out lo comentamos con la chica rubia de recepción, quien enseguida se apuró y se disculpó, nos ofreció invitarnos a algo en el bar (aunque lo rechazamos), a coger más comida del buffet para el viaje, etc. Por lo que volvemos a destacar su buen hacer...