Hotel Jaizkibel — Hotel in Hondarribia/Fontarrabie

We were moved to the hotel when our original was overbooked, so didn’t actively plan to stay there. From first arriving, the staff were absolutely charming, very friendly and helpful. Positives: we were given a junior suite, which was ideal as it offered ample space, with a separate seating area, small balcony and a dual aspect. The food was great, particularly the tasting menu (see pics). The bar menu is extremely reasonable and offers a good choice of meals. The air conditioned room was spotlessly clean, the bed comfortable with sufficient pillows. The bar and restaurant were very well appointed with fragrant jasmine bushes. Negatives: communication around restaurant opening times was poor, resulting in my husband and I missing dinner on Sunday when it was closed. However, the receptionist has promised to address this. The management seems a little inflexible- the rest of our group wanted to join us for a drink and food one night but the hotel was unwilling to accommodate and would only allow drinks on a terrace away from the restaurant, but made it clear that they were not to stay for long, despite the bar area not being busy. ||However, on balance, this is a really good hotel, with excellent staff, great food and well maintained and comfortable...

Stayed just one night and felt that this hotel really does its best to please. |Parking is in a secure garage (€10 per night but very convenient). |The young lady on Reception was charming and efficient. |As other reviewers have mentioned, the room is perhaps a little basic but it was clean and comfortable and the air conditioning and free Wi-fi were good. |The common areas are contemporary, spotlessly clean and appealing. We enjoyed our ‘free’ kir royale cocktail at the bar. Unfortunately, the restaurant is closed on Sundays but we very much enjoyed our breakfast next morning. Great choice, lovely service and, once again, the buffet table and everything else was exceptionally clean and tidy.|This hotel is less than a 10 minute walk from the lovely old town and, in our opinion, is a very good option when visiting...

Not recommended. During our 4-day stay, the hotel hosted an unannounced wedding celebration. If the usual preference of the client avoids the tourist colonies of the Spanish coast with daily concerts that break your tranquility and balance, this is not your place. In my opinion, hotel management neglects their company's mission, vision and values ​​by prioritizing amortization||to the detriment of the rest of its customers. Difficult road to loyalty. Talking about soundproofing in a hotel like this is meaningless. ||It is, on the other hand, a hotel with careful architecture with a professional and friendly staff as well as a location that could invite the long-awaited summer break. But not. Should the cliente take care and confirm before booking the absence of events...