Hotel Tossa Beach-Center — Hotel in Tossa de Mar

I arrived back at home yesterday afternoon from staying in Tossa De Mar, Tossa beech hotel. I went with my sister and we stayed for a week. When we arrived at hotel last week on Tuesday we went to reception to get our key to the room and found the staff were very rude. When we arrived in our room it was small, cramped, not a lot of room, we had no fridge to cool our drinks down and we only had one mirror in the bathroom to share. The room smelt as we walked in but after days gone by our room was clean. We decided to go down for some food on the evening as this was our first meal on the night, we sat on the right side where the windows were and seen ants crawling on the wall creating an ants nest. As we had breakfast, lunch and dinner everyday onwards the food was getting worse one night we had fish with actual bones on and eveytime you ate the fish it was full of bones, there was chicken breast which was pink in the middle, there was burgers which had pink inside and not cooked properly, the chicken skewers were rubbery to cut through and raw inside.We was also greeted on our 2nd day to asylum seekers on the opposite side to the hotel where on the website it states that you are allowed to have full access to the opposite hotel however due to this we was unable to use the facilities of the opposite hotel and was full of police and security at all times with the entrance being blocked off. I wanted some salad one night and seen a fly inside the salad bowl aswell. I had a dinner that was suppose to be beef dont really know what it was but it was pink inside and not cooked I had to through my dinner away and starved myself. Felt like being on rashens. The food was revolting! Theres no entertainment throughout the day or evenings especially when it rains its boring. The drinks on the evening was suppose to close at 11 o clock and closed before that time and refused to serve any drinks. Half way through the week on the Friday night around 1.30 my sister woke up and felt something heavy fall onto her head, we looked and it was a big black beetle. We were up for hours trying to find this beetle. At half four in the morning I wake up and felt something heavy fall onto my head again it was the beetle we managed to get it outside and leave it by the balcony. One of the nights we was sitting having a few drinks with our neighbours on the balcony and the lights go off just gone 11, a member of the staff goes round the pool area and shines his torch. We got told off as apparently we were being too loud but we wasn't and got told off for it. We can't even enjoy our holiday having a few drinks but end up getting shouted at. We felt like being on a time schedule and felt like we were in prison. Finally, check out is at 10am for which the staff demand you out of the room at 10am and take your wrist band off you which means you are unable to use the hotel facilities until you get picked up for your flight home even though you have paid for the stay and left being homeless. What a joke! Please Please dont waste your money on this holiday, its not worth it. The hotel itself is suppose to be a four start but what we have experienced its a 1 star hotel to me. Ignore all the...

We have just spent ten nights in this lovely large modern hotel in Tossa De Mar. Our rooms were large and spacious with brand new furniture and beautiful bathrooms with showers over the bath, plus sink toilet and bidet. Even a hairdryer. The wardrobes were large and the beds were comfortable. Plus there was a dressing table, chair and small fridge in each room. Sliding doors led on to a small balcony overlooking the pool with table and chairs. The rooms were cleaned daily and towels and sheets changed regularly. Everywhere was immaculately clean in all areas of the hotel. Sunbeds were all brand new and there were plenty for everyone. Reception staff were really very helpful and friendly and even helped me sort out issues with my smartphone. Air conditioning was free. We took our own travel kettles, teaspoons mugs and glasses for our rooms as these were not provided, though if you are booked in all inclusive, drinks are free. Otherwise it was 2 euros for a cup of tea or coffee and 2.5 euros for a large bottle of water. We booked half board so had breakfast which was from 8 am and evening meals at 7.45 am. For all inclusive, lunch was at 1.15pm. Food was buffet style for all meals and there was a huge selection for all tastes. Yes the canteen is in the basement but it has windows, is light and airy and immaculately clean. We are really fussy with food but always found things we liked to eat. I particularly enjoyed the salmon, the pizzas, the lasagne, the spring rolls, melon and fresh pineapple, salads and desserts. Evening entertainment consisted of a DJ playing music in the bar and disco dancing but we went out most nights after dinner. The music stopped at 11pm so we were not kept awake. The hotel lift worked well and there were ramps for disabled access.|The hotel is situated in the middle of a long street of hotels and shops. We used the Condis supermarket and the bakery across the road for provisions for lunch, drinks etc. The beach is at one end of the street 5 minutes walk away. 2 sunbeds and umbrella cost 24 euros per day and there are toilets nearby. There was a pharmacy near the hotel, paracetamol are stronger and cost 4.5 euros a small pack. There are cafes and restaurants at the other end of the street, we particularly enjoyed the Chinese.| The bus station is 15 minutes walk away and we took a bus to Barcelona which cost about 25 euros each return. |We travelled from Gerona airport on the shuttle bus which took about one hour. However the shuttle buses do not take you direct to your hotel but just drop you at the local bus station where taxis are few and far between, so you have to find your own way there. Same with pick ups to go home. So allow 30 minutes to drag suitcases and find your hotel.|We loved our stay, the place, the staff and the hotel and hope to return again next year. There are two sister hotels opposite each other, we stayed at the red building labelled Tossa Beach hotel and hope to stay...

Worst experience of my life n I have had a few I asked for a holiday for myself n partner my children who are 23, 21, 13, 4 , n 14 months n my son in law 23 , the food was disgusting there's nothing to do the staff r rude n Carnt string a sentence in English together between them all, everything goes of at 11,30 they take your drinks away n turn lights off , no entertainment , had foreigners banging on door cause my baby was crying they was shouting shut up , my four year old is a quadruple amputee from meningitis they looked at him like he was an alien , the staff , cleaners r rude it's like being in prison they ad a go at us cause they ad to change sheets we arrived at 11.30 at night no water for baby's bottle , beds r Rock hard I paid 46 euros for fridge tht didn't work , baby had rice n they was sweeping under the high chair as she was eating , in 11 days we ate there 3/4 times they refused to serve my son in law said he had to much n he hadn't no light in balcony cause of neighbours told us if u smoke on balcony n cleaners smell it u be fined , we went to marine land for the day n after purchasing tickets they said couldn't AV a picnic cause we had to order before 7.30 n it was 7.40 , cleaner shouted at my daughter , if u ad a drink n got up to go to toilet or chase the baby it was literally gone , when u eating they constantly around u taking ur plates away , transfer was 3 hours from airport hardly any English ppl n who was English hated it , the youngest there has got to be 50, no toys in pool entertainment is stretches by pool at 9 in morning n Aqua at 5 n bingo n a box for a disco at 8 till 11 , please do not go here the only thing it got going for it is that it is very clean , Carnt use pool after 7, we paid 3 n half grand for 7 of us n a baby n we spent over a grand on food , even outside the hotel there is nothing to do, a English bar round the corner called hollies bar is the only decent thing there they do English food n are very welcoming , the hotel should AV a sign up saying no kids allowed its disgusting 4 star hotel no...