Hotel Day Plus Teascape — Hotel in Chiayi

I liked many things about this hotel but there is a lot of room for improvement.

The front desk staff did not speak any English, so if you don't speak Chinese, that may be a challenge. They gave me a covid-related form to fill out, also all in Chinese-- I speak Chinese, but I can't read well and I would hope that a hotel would have some important forms like this in English (you're in the hospitality industry). Things like this are why I have little hope that Taiwan will be a "bilingual nation by 2030."

That being said, the staff in the restaurant and up at the pool were very helpful and kind. Now, when I went the gym was closed all 3 days I was there, which was a huge disappointment, because I had planned to use their gym during my stay, and I wish they'd shared that information somehow. It is a disappointment when you choose a hotel based on its facilities, and then they're not available. The spa was also closed, but this was announced and known, so that was fine.

The pool is beautiful but it's only open for limited hours; 7-11 and then 3-6. The whole reason I booked this hotel was to spend the day by the pool, and then it's closed for most of the day (the afternoon in the sun is probably the best time to use the pool, but maybe not for Taiwanese). The view is also quite ugly (which obviously is not the hotel's fault, but the photos I saw that advertised this hotel and its pool do not accurately represent the real-life optics). Also, I had brought a small snack to eat and they told me “you can’t eat here.” But you have a bar that serves drinks and I can’t eat a granola bar? I didn’t lay out a full picnic or anything, but it’s arbitrary rules like this that can impact ones enjoyment.

The breakfast was average. Beautifully presented, but mostly seafood and Taiwanese-style, not many options. You can choose between rice or noodles-- not ideal for western travelers, but it was edible. I would not pay extra for it.

The rooms are very small. Great amenities in the rooms, but considering this is a "newish" hotel, there was already a LOT of wear and tear and damage to the walls of my room. The bed is super uncomfortable-- way too hard, and consists of 2 twin beds pushed together to make 1 bed, so if you're a solo traveler, you can't really lie in the middle and sprawl out.

The TV was disappointing; as someone else mentioned, they don't have Netflix or other options that fancy hotels usually have nowadays (the TV remote has a "Netflix" button but it doesn't work when you press it).

The AC also would not let me adjust the fan settings, so I felt hot all night while sleeping; you can adjust the temperature, but no matter how low you set it, it won't go below a certain temperature.

The nicest part of the room is definitely the bathtub and the shower. The toiletries are really luxurious and the bathtub is big and great for soaking. If it weren't for the bathtub, I would have been sorely disappointed in my experience.

I think if you have to stay in Chiayi, this hotel is not bad, but wouldn't visit just to try the hotel. It's average, I would only come back if I really needed to be in Chiayi again. Like many things in Taiwan: it "looks" really nice, but it's...

Stayed there for 3 nights in Dec 2023 with my wife for our honeymoon and we both agree that it was the best hotel stay out of our entire Taiwan trip.

First off, the service that we received from the moment we arrived was kind, courteous and professional. Everything was explained clearly and we got our room keys within 5-10mins upon arrival (approx. 2330hrs).

Next, entering our room we were greeted with a well cleaned, cosy space that we enjoyed for the time we were there. The bed was wide, the toilet came with a bidet, and there was both a shower and a tub. The shower came with an amazing soap / shampoo / conditioner selection from Cha Tzu Tang (a local Taiwanese brand) and we bought some bottles back becaused we liked it so much. The tub came with a complimentary pitcher of herbal tea bath (refillable everyday) which you can add into your tub to soak. The aroma was so pleasant and relaxing and we really did feel our skin come out smoother.

Special mention to Ricky, who was so helpful with our queries on how to go up to Alishan for a day trip. He checked bus and train timings for us, and even arranged for our breakfast to be packed for takeaway.

Location wise, the hotel is a 7min walk away from Hinoki Village, and there is a bus stop or two nearby.

We definitely recommend this and look forward to staying there again...

One of the most unique hotel I have been to, lots of character in it's room and common area deco. Lobby was unique and gives a cultural feel with a tea theme. Room was also well designed and comes with a square bath tub and a jug of special tea bath solution. Very detailed design of accessories to give a touch of elegance. What was memorable was they give each guest a post card to send to their future self, in a year's time. Let's see if I receive mine! Front desk service was also friendly and prompt. The only thing was that the roof top only has a bar that serves alcoholic drinks. Would be good if they get rid of the pool and convert the place to serve Chinese tea. It would be in line with their theme and a nice experience to look at the Jiayi landscape and enjoy Chinese...