Art'otel Ximending TAIPEI — Hotel in Taipei

Apologies for the delayed review.

I stayed in Art'otel Xi-mending TAIPEI in February 2023 for 6 Night. This was my first visit to Taiwan and i cant recommend the hotel enough. So let me get started with the basics.

The immigration process took 3 whole hours and i arrived at the hotel a little late than my informed time. But everything was perfect from the get go. The check in process was a breeze. I was quickly allocated my room and the room was perfect. It was clean, nice and absolutely comfortable. The decor is minimalist and that's the charm of the room. Bonus is that each room is equipped with an espresso machine and a few snacks which was a blessing since i had been hungry for over 10 hours. I headed out in search of proper food after fuelling on the snacks but exhaustion was getting to me and the vegan place i was supposed to get food from just closed up as i arrived. After grabbing a few snacks from 7/11, i headed back to the hotel and i had the warmest experience of my life. Thomas (the person who had checked me in) offered an entire bowl of desert from his personal stack just because i couldn't find any food. This was by far the best welcome i have received in a country.

Now one might be thinking that this is a one of experience. But NO! Next day, i met Naomi (another member of Art'otel). I chatted with her for sometime and asked for direction to Tian-Yuan Temple to see Sakura. Guess what! Not only did she gave e direction but even offered to accompany me to the temple on her day off. Needless to say, i jumped on it and we went on a whole day excursion of riding bicycle to Tamsui, taking bus to the temple and then ended the day with a perfect tea experience at Dihua street. She was such a sunshine of a person and I couldn't have asked for a better company. (Naomi, I will await your India Visit and cant wait to show you around :)).

I had to take this specific time, effort and words for Thomas and Naomi since they made my trip so much more special.

Now coming to the hotel, Not only the rooms are amazing but the surrounding area is bustling. You are right in the middle of Xi-minding and there is nothing you will lack. There are tons of 7/11, train station is just easy 9 minutes walk and there are beautiful graffiti lanes around the hotel where you can go Graffiti hunting.

This was my first visit to Taiwan and it couldn't have been better. If i ever end up in the city again, I wont be staying...

It was our second time staying at this hotel cos our family love to mingle around Ximending at night after our day tour out of taipei. The hotel location is definitely wonderful for shopping and yet no noice nuisance during our stays. Perfect for us! Love the interior design of the hotel, chic industrial touched cosy space. I’m so surprised that their white brick tiles in the washroom could be so well maintained even after the pandemic. Using the public washroom while my son occupying our room’s toilet, it’s amazing that they actually installed a motion sensor to flush water in this public used space. I guess it’s a contactless implementation to prevent the spread of infections disease, very thoughtful. Friendly and helpful staff, I hope they don’t find us a troublesome guest. My husband and I are coffee enthusiasts, we needs coffee every morning to get the engine warmup. Appreciate that there was free Nespresso provided in each room, I thought the last time we had this service was in MBS singapore. Not being greedy, we actually asked for more capsules, the counter staff brought the entire box to let us choose the flavour we like, overwhelming service. The hotel definitely go extra miles for their guests. In the last two days of our stay, we realised that our cash might be be enough. Checked with the hotel staff how we could exchange more currency. The only way we could do was to go to the bank. However, the staff offered us to exchange with us based on the Internet currency.

There was only one thing that we hope for better - pantry area to be open for longer hour at night. I think public pantry cum. Laundry room will be closed after 10/10:30pm daily. No noise creation at night is definitely thoughtful for all the room guests, however, a soundproofing panel could be installed to demarcate a chill out area for small family or groups of friends to drink and have supper there.

Overall pleasant experience staying at this hotel. Highly recommended for single, couple or groups of people. For ladies, do bring ur own hair conditioner, but not too worry, 24hrs convenient stores are just a few steps from the hotel. And if you need transport service, do contact the staff b4 arriving Taiwan, they can assist to book excursion private car...

Good Point: though nested in the 4th floor of an old building, this is a beautifully interior designed hostel, I like a minimalist so I love it. Very clean and modern design. Even the common toilet outside is well maintained. Bed is nice, TV is big, and the Nespresso machine is a big clap for me, with safe box and mini ref. I'ved stayed for 4 days 3 nights and I met 4 different personnel which are all helpful. Free laundry is a plus as well. location is great, very near to Ximending area, nearest MRT is Ximen around 10-15 min walk, with lots of eateries, 7eleven and Starbucks.

Bad Point: I have anxiety so i normally book a room with a window. Their agoda listing shows (at the time i book) Medium Double Room, description says "City view, with black out curtain", using a picture of different room with a window. So in my thinking it has a window with a view. To my dismay, the room indeed has a window, but facing in a wall of another building, you can even touch the other building, that's how close it is to the window, so there's no natural light coming in, it's good as it's a no window room. Plus the carpet were black in the Medium Double Room whereas the others are light wood colored. No light coming in already, why still use black carpet? I SUGGEST, please do not use other room pictures which are not actually the room itself, it is very misleading.

nested in an old building, actually is not an issue, BUT they could have atleast beautify the entrance downstairs, atleast clean it. The entrance leading to the elevator is poorly managed with a bad smell. There's a big hole on the wall wherein you can see all the garbage of the side unit. Kinda creepy to be honest. First impression still matters.

there's only 1 iron for all. 2 days in a row, i never got a chance to iron my clothes. they could have provided more units for the customers.

tiles in the shower area has a little bit of stain, which can clean thoroughly,...