There is a large stain on the floor of the room (the air has a musty smell)2. There is a dead Xiaoqiang in the refrigerator3. Toilet floor is stained4. There was a little toilet paper left when I checked in, and when it was about to run out, I called the counter at night to ask for new toilet paper (the girl answered the phone), and the counter asked "Is there really no toilet paper?" After confirming the answer, no one came up after three hours. After calling and responding (the boy answered), they helped to replenish the toilet paper5. The shower gel was not replenished, halfway through washing, I found that there was no shower gel, and I felt very bad!above1.2 o'clock: Respond at around 7 o'clock in the evening, the counter staff said that they would help us deal with it and reorganize the environment.3-5 o'clock: It happened after 9 o'clock in the evening after tidying up the environment and returning to the roomCheck-in experience is very bad! After reacting and finishing, only Xiaoqiang disappeared, and other stains remained! There is no check whether the spare parts are enough! Even ignored after the response, need...
Read moreI am staying here for quarantine. The room is very nice but........the window is completely blocked by a canvas screen that blocks me from seeing anything outside! If you look at exterior photographs of the hotel you can see the ridiculous "artwork". There are screens that you can see through which would be better. Best would be to get rid of them. It is not human to keep people with no outside view at all for 15 days. If only you didn't block all light for no good reason at all, I could give a much higher score. (I was since moved to a room with super view and opening windows. Request 7th floor and above room, and, if room faces street, check first that it window is not blocked by...
Read moreThe room is clean and comfortable. The hotel is on walking distance to malls nearby, which is convenient location to explore the area. Walking to certain location, it is indeed on the darker roadside and the pathway is kind of block by small shops.
The rating on service is adjusted from 3/5 to 4/5, during the stay we check in quite late and early check out, so we rate the service as moderate 3/5. However, the feedback here shows that the hotel do care and value the customers feedback. +1...
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