previously i had only one complaint about the wifi, but now i can completely review this hotel with all honesty and say its the WORST first when we arrived, we couldnt connect to the wifi and they had said "sorry the wifi is not working today, it will be fixed tomorrow" as the people in the reception were nice, we didnt say much. then the next day i call to tell them that the wifi is still not working and they replied with the same monotone answer like i am speaking to a machine. then i properly complained that this is not fair, we paid for a certain service and we arent receiving it properly. i have to go out of my way to buy more internet to use in our rooms. they told me to wait and then made some clicking noises which i highly doubt were real and told me that the technician will arrive after 2 days to fix it. which was the day we were checking out. after i mentioned that they stayed silent and after a few seconds just hung up without saying anything at all. at first i really liked the hotel as it was clean and friendly then i began to dislike them. further on, they had informed us that we have to pay a 1200 baht fine as my mother has stained a couple of towels and a pillowcase as she uses henna in her hair. we demanded that this is absolutely unacceptable, we're PAYING to use this hotel and its services, if we have to keep the bedsheets spotless and clean, then what is the point of housekeeping? the spots on the towel was barely visible while the pillowcase had more significant stain, yet it is not excusable to charge bloody 1200 baht for that. laundry is dirt cheap in thailand, we would've told them to give us the sheets so we can get it cleaned ourselves but we did not have the time. we had demanded to talk to the manager but they did not bring him and would not budge. at last we decided to that we're wasting our time talking to such scammers. they were literally jumping on any chance to scam any tourists. as cheap as they are i would HIGHLY recommend not to book their hotel, theres so many better options like the pinnacle or others. staff at thaisun are unresponsive and rude and i will never recommend...
Read moreThis hotel looked lovely in the photos, however. That didn’t quite live up to expectations.Yes, it was a very cheap price and I have taken that into account when thinking of this review. If cheap is good, with no expectations and just a bedThis is the hotel for you. It is on the Skytrain link which is convenient, but it is a little away from quality shops etc.It is very close to Ekamai Bus station which is good, if travelling to say ‘Pattaya’. There is a pub next door that sells food and cheap drinks.We chose not to take up the offer of Breakfast. The Breakfast room is in the sister hotel Hopelands. There is a fitness room and there is a pool. However, it is very cold and Not relaxing with very few sun beds. Recliners are hard slatted, non comfortable and only a few around pool. Very disappointing.The hotel is in need of some repair. The room was adequate, faced into courtyard area overlooking other rooms. It was very noisy from the road and other guests.The housekeeping with room was the best part. She was fabulous, changed towels everyday and really looked after us. The reception area was not friendly and did not speakAny English. They will not let you in early, so do not arrive until check in time. There is a laundry with washing machines and drier. 60baht for each load, but you cannot adjust timings and everything is cold wash. Soap powder is provided.We did have a couple of problems and both issues were resolved but it was very frustrating, due to language barrrier. It wasn’t somewhere I would return, but it served its purpose and good for someone on tight budget...
Read moreI stayed here one night and it was not bad, considering the price and quality of the room.
Location: very close to Phra Kanong BTS station with lots of food and massage shops along the main street, and even international cuisine like Japanese and Mexican food in this area.
Rooms: the room was a decent size, with luxury style finishes, but our room had a problem with mosquitoes that got into the room. The bathroom looked very nice but the shower pressure was not great and the water temperature fluctuated a lot. Considering the price (about 1,000 THB per night), however, the room was pretty good, excluding the problem with mosquitoes.
Amenities: there's a rather large outdoor pool, but the entrance is through the adjacent hotel called Hope Land Hotel. I went for an evening swim and it was quite pleasant. However, the pool is in a courtyard so don't expect a view. There's also a fitness room but it was closed when I went there. Service from the front desk was exceptional, however, the staff were friendly and made my stay enjoyable.
Overall Opinion: this is a good 3-3.5 star hotel with a beautiful lobby and excellent service. If it can fix the problems with the shower, I'd come back again for another stay.
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