Royal Prestige Hotel||||Dubai||||Horrible Experience - Dubai tourism police had to intervene!||||877850667||||The combination of location and photos made me book this accommodation. At first glance there seems to be nothing wrong, you would think a fair price and quality ratio.||||Once we arrived, the problems immediately started. The receptionist, an Egyptian man, was behind the counter calling with an Airpod in his ear. After he finally finished his private conversation, he gave us his attention.||||The receptionist seemed high on drugs, everything you said to him he answered with a smile and the words: yes yes. Luckily one of the people in our group spoke Arabic, because the receptionist refused to speak English with us. After checking in we went to our rooms.||||The bathroom was full of mold and the sheets smelled bad. To top off the experience, the power went out on our floor once we unpacked our suitcases. The receptionist moved us to another room on another floor where the power was working.||||The new room looked even worse than the previous room. Mold everywhere and poop stains in the toilet. We had reported the complaints to the receptionist, to which he replied with a smile: "it's not that dirty, just flush the toilet".||||After a long discussion, the receptionist finally offered another room. When we encountered the same problems in the new room as in the previous room, that was the final straw for us. We informed the receptionist that we wanted to cancel the booking because of the extremely poor hygiene and maintenance in the hotel.||||The receptionist refused to cancel the booking and indicated that nothing was wrong with the hotel. Luckily we had booked through Booking.com. Booking.com took immediate action after hearing our complaints and canceled the booking.||||The receptionist didn't like that we complained to Booking.com and refused to give back our passports that he received during check-in. After a long discussion we decided to call the Dubai tourism police. The police summoned the receptionist to return our passports and indicated that otherwise he would be committing a crime. After hearing these words from the police officer, he decided to return the passports and we continued our way to another hotel.||||My advice: find another hotel, don't let this hotel ruin...
Read moreOh, where do I even begin with this gem of a hotel in Dubai? It's truly a masterpiece in the art of surprise! Ah, behold the Royal Prestige Hotel – because nothing says luxury more like combing two fancy words.
Ah, welcome to the hotel where your credit card is like a VIP guest – it checks in before you do, leaving refunds as elusive as a desert mirage, setting the stage for a stay filled with surprises.
In my first room, the mattress, a relic of discomfort, is a true masterpiece in the art of back pain creation. It's not just outdated; it's a vintage experience that transports you to a time when lumbar support was a distant dream. Sweet dreams are made of springs, after all.
Now, let's explore my second room’s harmonious adjacency to the hotel's own restaurant – a boisterous hall that generously extends its musical repertoire until the wee hours of 3 am. Who needs a lullaby when you can have a live band serenading you into the depths of sleep deprivation?
For my third room, the air conditioning, a rebellious spirit, decides to take a vacation of its own. Who needs a controlled climate when you can experience the raw, unfiltered elements of nature within the comfort of your room? It's not malfunctioning; it's an avant-garde approach to temperature management.
And the roommates – mosquitoes and cockroaches, the unsung heroes of the insect world, become your companions in this entomological symphony. It's not an infestation; it's a meet-and-greet with the local wildlife, making you feel like a character in a National Geographic documentary.
Lastly, the staff – fluent in a language that transcends linguistic boundaries. Who needs English when you can communicate through interpretive dance and charades? It's not rudeness; it's a silent comedy performance, ensuring your stay is as entertaining as it is perplexing.
In the grand tapestry of hospitality, this hotel is a masterpiece, where every inconvenience is a stroke of irony. It's not for the mundane traveler seeking predictability; it's for the bold adventurer ready to laugh in the face of discomfort. Cheers to the hotel that turns inconvenience into...
Read moreOne wise man said: don't trust pictures on the Internet. This is exactly the case.
This hotel resembles the deck of an old pirate ship hahah
The rooms of this hotel, unfortunately, are in very poor condition, the staff also evokes strange emotions, the hotel territory is dirty and unkempt. In the hotel restaurant, 90% of the dishes are missing.
The only nice thing here is the more or less affordable prices and the amazingly beautiful location. The path to the beach takes literally 3 minutes on foot. But that's where all the advantages end.
That is, this is not a place to enjoy a vacation, but to spend a few nights economically and go home, nothing more! You will not find any amenities or joys...
Read more