West Hotel — Hotel in Dubai

Horrendous Experience at West Hotel - Avoid at All Costs!

I wish I could give this place zero stars. My week-long stay at West Hotel was an absolute nightmare that I wouldn’t wish on my worst enemy. From the moment I checked in, it was clear this hotel operates with no regard for cleanliness, customer service, or basic human decency.

The rooms were filthy, with dirt everywhere and a strong, unpleasant odor. To make matters worse, the place is infested with cockroaches—everywhere. It was disgusting and completely unacceptable.

The staff, particularly the African team members, were shockingly rude, unhelpful, and seemed to take pleasure in ignoring guest concerns. Not only were they unprofessional, but I genuinely felt unsafe interacting with them. At one point, I caught them trying to steal from my belongings—an appalling violation of trust.

This experience ruined me for life. I was constantly stressed, unable to sleep, and utterly horrified by the conditions. Save yourself the trauma and stay far away from West Hotel. It’s the worst place I’ve ever...

Sometimes you go cheap you reap, other times you go cheap, and you weep. $60 a night should offer a decent bed at least and although I did sleep well, it was certainly not because of the room or bed. So, unless you want a breakfast feast of cockroaches, an obligatory cold shower (despite constant complaints , it never got better), a room decorated by a blind man, no table light because they could not find a bulb, then this is the place for you.

The one saving grace is that the hotel is surrounded by really cheap Indian cafes and restaurants, and the residents offer you the opportunity to research southern India without actually going there, plus you can get a taxi anytime by just using the parking place scam across the road, where you can do a deal for an unemployed driver to take you anywhere at cut price.

Insured? I never...

It's an average class hotel, with limited facilities, if you have more money with you then i will recommend you go to other hotels which has more facilities like pool, sauna or gym. However in this hotel if you book make sure to tell them to give you on 3rd floor and if possible room number 302 as it's twin bed plus AC and Internet works much better then 2nd floor, in 2nd floor Internet (WiFi)service very poor, ac not chilling properly and there are bugs issues in rooms and no hot water in most of the bathrooms. The positive thing is it's situated in near Naif market so many wesome places are very close to it like dubai Gold market,Mobile phone wholesale market, Al Ghorara mall, Al burjaman mall, union and Al banyasi metro station, groceries shops,cafes and etc. No private parking available. Overall not to good...