Super friendly
We stayed in Aberdeen for one night while waiting for our sleeper train to London the next day. We opted for the Malmaison, at walking distance (20 minutes) from the town center. As people who read my reviews know, I’ve not had much luck with Scottish hotels generally, especially in the tourist areas where I find them generally rather overpriced and neither clean nor friendly.
It’s an old house in an avenue of similar typical Aberdonian grey granite properties - very attractive.
We had a super friendly early check in from the charming young Diane and Steven - everything was fully explained to us. Super arrival efficiency. Thanks guys! Amanda was also most helpful for later matters when we needed help.
Our large superior room (207) at the Malmaison cost £160 room only and was generally good value at that - most conveniences were to hand, dressing gowns, slippers that you would expect from a 4/5 star hotel except bathroom amenities - no shower caps, no body lotions- a bit lacking there. But the bed was very comfy! Internet is fast and free - again excellent. However - only one “free” power point in the entire room - a bit difficult to charge our 5 pieces of kit!
The piece de resistance was the bath, it’s not in the bathroom but In the bedroom - see photograph. The 5 degree slope on the bedroom floor (it’s an old building) creates some interesting balance effects but that not a problem.
One little comment - the common areas could do with a little more extensive cleaning and dusting - some of the stair rails and pillars were rather dirty/dusty.
We did not use the general facilities so I can’t comment but we did eat supper and breakfast in the Chez Mal brasserie which I review separately. Pretty good restaurant and thanks for dinner, Anna - you are a real asset. Thanks Chantelle too, for charming breakfast service and to Nathan for preparing probably the best hotel breakfast we have ever had. A chef that cares!
Generally a very interesting and enjoyable stay - thanks Malmaison - my faith in Scottish hospitality (and hotelry)...
Read moreWe recently stayed at Malmaison Aberdeen for one night on a Dinner, Bed & Breakfast rate, and once again, it was a truly wonderful experience.||From check-in, the service was outstanding. The receptionist was friendly, welcoming, and very attentive, taking the time to explain everything included in our rate and making us feel right at home.||The hotel has clearly benefited from beautiful recent renovations, with stylish décor and a luxurious feel throughout. On arrival to our room, we were delighted to find a handwritten welcome note, a lovely personal touch.||Our room was spacious, spotlessly clean, and tastefully decorated, with gorgeous colours and stunning soft furnishings. The bed was exceptionally comfortable, ensuring a great night’s sleep. We also appreciated the thoughtful extras — Arran Aromatics bath salts, room spray, and toiletries, which added a touch of indulgence.||The bathroom was fantastic, featuring a large walk-in double shower, twin sinks, and robes and slippers. The coffee machine, complimentary chocolates and bottled water, and fully stocked mini bar provided everything we could possibly need for a relaxing stay.||Dinner in the restaurant was another highlight. We both enjoyed perfectly cooked steak, which was full of flavour and beautifully presented. The desserts were delicious, and the cocktails and drinks were excellent. There was a small supplement for the steak, but it was well worth it for the quality.||Overall, this was another outstanding stay at Malmaison Aberdeen. The combination of stylish surroundings, exceptional service, and delicious food makes this hotel one of our favourites in the city. We’re already looking forward...
Read moreAn over night stay with breakfast for two, what a lovely visit. |It’s so good to visit a Malmaison in Scotland that hasn’t severely deteriorated in service and standards (Dundee and Glasgow need a visit to Aberdeen to see how it’s done). |Aberdeen Mal has always been a great stay and this time it didn’t disappoint. |Thanks to Amanda on reception for her warm and friendly welcome to me and my partner. |The room (127 Club Room) was very quiet and spacious. |Noticed however you now only get 2 chocolates instead of 3 as before and no sparking water , only still, however not a huge gripe. |We used the hotel as a base to sleep mainly, but did enjoy the ambiance of the bar when we returned. |All the staff were so helpful and friendly offering table service and often checking back without being intrusive. |I had contacted the hotel directly prior to the stay to request if they could beat the price of a third party website (who I imagine take a commission) however the member of staff wasn’t interested and directed me to said 3rd party site. |This was addressed by Amanda upon checking in. |I do feel this is really important to businesses, especially in today’s hospitality climate when every penny should count, this felt like the member of staff couldn’t be bothered to take the business. |Overall however, it was a great stay and we can’t wait to return again. |Breakfast was lovely, however the eggs were overdone, staff offered to make a fresh but due to time constraints this wasn’t feasible. |Great work Team...
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