Beech Mount Hotel - Free Parking — Hotel in Liverpool

So, The Beech Mount Hotel is the kind of establishment where you must provide photographic identification at reception. Had we read the email they sent us shortly after booking we would have cancelled immediately.The street outside is filthy, with a variety of character that appear to do nothing aside from walk up and down outside going to score. You wouldn't park your car there without putting the wheel lock on. That said, the lady on reception was very warm, polite, patient, welcoming and professional. She gave clear instructions and advised us to take a picture of WiFi pass codes etc and pointed out fire assembly points. The room was warm, the sheets were clean and the bathroom was spotless. The sofa and footstool in the room was filthy, full of stains and collapsed in the middle, it should have been sent to the tip a long time ago, it was disgusting. We didnt even sit on it, it was so dirty. The curtains had mold on them and didn't close fully and block out the sunlight. The continental breakfast was poor. All of the juice provided was cheap: Sunpride, along with aneamic, reformed turkey and ham, with a small bowl of feta cheese cubed, red Leicester sliced from a block and unidentifiable yellow cheese, sweaty salami and tinned fruit. The pastries were limp and greasy. The bread used for toast was the cheapest supermarket own brand (yellow label ASDA) and came with horrible sunflower spread. Jams, chocolate spreads etc, sat on a shelf, large open jars with a spoon shoved inside for you to help yourself. Coffee vending machine, some options were unavailable, for example, no cappuccino, no hot chocolate. Every available corner they could cut, they have. We have stayed at The Beech Mount a number of years ago and it was a lovely little oasis, on a rough street in Kensington. it is now entirely in keeping with its surroundings, tired, dirty and in need of regeneration. I would not return and I would...

Room 13, house was very cold as no heating . We were supplied with a electric heater the next day . The shower and room were mouldy by the end of our visit. I spoke with the duty manager as we were leaving to tell her what we woke up too. Water running off the outside wall and mould behind the wardrobe. Other member staff on the front desk told us the heating was on a timer and came on twice a day . We were informed the boiler was broken that's why there was no heating but she managed to get it working. It came on when we were leaving. Brilliant location and staff very friendly . Breakfast was continental but no meats or cheese , meats and cheese only gets put out at the weekend why ? We had no fresh milk for breakfast on our last day and no one thought to get a supply in. We purchased milk ourselves to use for tea and coffee, so we used our own from our flask. They need a microwave in the breakfast room to warm up the croissants . The duty manager was very apologetic but the shop down the high street doesn't open till 9 am , otherwise she would of purchased some on her way to work. Other guests were boiling in the the joining houses as they all have separate boilers we were informed .One couple were moved out from our part of the house as the bed was broken. How come this was missed by the house keeping staff. The owners need to over haul the building and fix things asp . Your duty manager was. passing on our complaints but we haven't received a email...

We stayed here for a long weekend 3 nights this weekend gone and my god was this disappointing😭. The rooms looked nothing like the photos with the shower curtain all brown at the bottom and clearly the room not being cleaned properly as we found previous people who stayed items such as baby wipes under the sofa 🤮. On the Friday night the neighbours were kicking doors and screaming swearing waking us up at 1am. After having minimal sleep we went over for breakfast and spoke to the man on reception and explained the situation and asked to be moved rooms. His reply was oh it's ok we do regular checks and will do more checks tonight so this doesn't happen again. Didn't even offer anything more and seemed unbothered. The next night which was the last night the same people who were smoking out the front window in full view of everyone were at it again. Banging about at 4am until 5am funny thing is I was awake for ages and heard no staff attending so what was about regular checks? It's ok with holding £50 deposit for damages you should give us some sort of compensation for no sleep. Especially as I had raised my concerns with staff and no resolution. This has to be one of the worst hotels I have stayed in and will not be staying again. I told the lady about the disappointment as I walked out and left. This hotel is ok to stay if you want boarding house/...