Premier Inn London Ruislip hotel — Hotel in London

I was staying at the Premier Inn in London Ruislip, and I didn't really have any real issues with the hotel itself, my main issue is mainly by the behaviour and attitude of one staff member.||||This staff member lied to me about he’s name multiple times. After I interacted with him I knew that I was going to write a review so I needed he’s name. ||||First he told me he’s name was ’San’. Then he told me he’s name was ’Sanbil’. Then he told me he’s name is ’Sanabil’. After all of this I found out that he’s real name is Mohamed Nellikkaparambil (I asked the member of staff on the shift after for he's name). I think he lied about he’s name when I asked him as he knew I was going to complain. This is not right.||||Once I arrived, he seemed not interested, didn't acknowledge me and was dismissive. I went to the desk after a long tired journey and I was wishing for a nice check in, however I was instead greeted with eye rolls and simple responses as if I was bothering him. He hardly made any eye contact (when he did he was rolling he's eyes) at me and he didn’t offer me any information you need when checking into a hotel you have never been to like telling me to register my car with YourParkingSpace. He then gave me my room card as if he just wanted to be over and get rid of me.||||After I checked in I had a simple question about the AC system as it was quite hot, and he told me basically “I don’t know, it should work,” before he went away scrolling on something on he's mobile. He do not help me neither did he apologise.||||There was also another issue - I lost my room key on Ruislip high street (I think I left it at McDonalds). On my way in I realised this and he told me "You lost it - ok don't lose it again" like I was a little baby. I do not like being spoken to like this. I can tell when somebody's being funny and off with me. ||||I have been stayed with Premier Inn basically my whole adult life and I usually find the staff helpful and friendly, which is the reason this time it was just disappointing.||||Later on I went to reception and it was a different person. He’s name was Rahul and he was absolutely fantastic and simply cannot fault the service he provided me. He made sure my room was cool and the air conditioning was working. He also told me to register my car otherwise I will get fined. Thank you Rahul - you are the only reason I am giving this place two stars. If not for you then it would only...

Avoid this place if you want somewhere safe. We spent the night here (or planned to) last night for a quick 24 hours in London. Around midnight the fire alarm went off so we went down to be told it was a false alarm. Went off twice more in short bursts but we figured it was just a reset, hey ho things happen. Then around half past midnight it went off again and stayed on, so we went back down to find a fire engine on its way down.. Night manager who had the emotional range and intelligence of a teaspoon told us nothing, and told the fire brigade that everyone was out and he had knocked on all the doors.. a blatant lie as we never had a knock and people still came out of the building afterwards. Zero communication while we stood outside for at least 30 minutes until we were let back in and overheard the fire brigade saying they found the problem but could not turn off the alarm as that would be for an engineer as it was a system fault, and it meant that every time the alarm was reset it would trigger. It was silenced which meant the entire building did not have a functioning fire alarm, to which the manager just said we could go back to our rooms. We argued this was unsafe and the building was unfit for purpose and we would need to be relocated to a new hotel, which the manager refused and just said "you'll have to book elsewhere, and claim your money back tomorrow." Where the hell would we go at 2am? At this point he started getting aggressive with us so we decided to start calling around. Naturally everywhere was full or not answering so we mentioned this to the manager who basically said "not my problem" and offered us a room downstairs instead (closer to the door in case of an actual fire) and when asked what safety precautions were in place he shrugged and walked in to the office. We then had no choice but to drive around West London aimlessly at 2am trying to a find a hotel that could take us, eventually after 6 attempts we finally found one around 3:30am that then cost us another £155.. long story short were essentially left out in the cold with nowhere to go by the night manager Rahul with zero help whatsoever. Needless to say this will be escalated with Premier Inn but do yourself a favour and stay the hell away from this...

This review is based on the White Bear public house as the Beefeater situated within the premise of hotel was closed...

Tuck yourself in and sit tight...

Once upon a time there was a young girl named Syd who yearned to be an adult influencer when she grew up. Despite owning a Nokia brick and having zero Internet access, unlike her friends, to the daily trends of TokTik she desperately wanted to leave the local area of Ruislip which had become run down, plentiful in discarded condoms, chewing gum and stinking of turps. Syd never knew her parents as a young child she had been raised by a group of 6, heavily alcohol dependant Dendrobranchiata, AKA prawns related to the King of the sewer.

Over the years, she had questions about their interests and exponentially grew doubt over their fascination of microwaving excrement. When bathing they were unusually adamant on a preferred and optimal pH level between 6.5 and 9.0.

This didn't discourage Syds love for her squidlike parents and she remained forever grateful for their commitment to raise her, even with their creapy skinny prepubescent finger like whisks.

The norm all changed after one day returning to her home from a long shift at Ladbrokes; wreaking of copper coins, Menthol and cotton candy biftas. Not only were the IKEA chairs at the kitchen table broken, not only was her bunk bed broken, not only was all the Quaker creamy and stodgy porridge eaten, but so too, the weekday Aldi shopping list and funds she had left for her crustacean family to pickup for her.

On the barren table was no black rice with prawn bisque, no braised peas and broad beans, piquillo peppers or a tasty meal so she made it so.

The 6 x Dendrobranchiata never did do her so wrongly...