Eagle's Den Suites Andrews a Travelodge by Wyndham — Hotel in Andrews

First, the good things about this place are that you get basically a very small apartment with everything you need, kitchen, washer/dryer, bedroom, living room, all for a very good price.

However, there were other issues that overshadowed the whole stay. First of all, I was asked to text my credit card information, including security code, which is unusual. Then, I was given a room number and code, and when I arrived at 1 am and entered the room, it was clear there was someone else already occupying the room. This was obviously disturbing, but when I told the manager about it, he acted like he didn't understand how that could happen, and never really took responsibility for it. I was given a new room the next day. However, the rooms don't have a padlock or way of locking the door from the inside, which, given the real possibility that the manager could accidentally give the code to someone else, does not feel very secure. Furthermore, more than a week after I was given the code for the wrong room, I checked to see if the code would still work for that room, which it did. So I hope that they change the codes with new guests, but given my experience with the management, I'm not sure.

So the place really does have a lot of potential, but the manager needs to take things more seriously, they need locks on the inside of the door, and they need a way of getting credit card information in a more secure way. I already got a replacement card because I don't feel good about the management having my information on...

Don't stop here @ Eagles Den Suites in Andrews,TX. Just drive a little further for a better night's rest. Natalie @ front desk is very forgetful, she looks like she just woke up & came to work only to tell you ( Huh ? ) or ( Uhhh I think so. ) ( Who me ? ) I'm not exaggerating when I say Management also lives on property with her mom and 2 large dogs in the same room. Wow. This is what happens when you don't stay in school. Bedsheets are not changed. They're only pulled back in place for the next customer. Towels are yellow & dingy with a Bad Oder. Msg.to the Owner, If you're reading this Don't say issues will be taken care of. Actually do the improvements. Replace Management, get her and her mom and those 2 large nasty dogs out of that one room. It hurts when the Truth is spoken, It's called Reality. You must have me confused with...

This hotel is amazing. Absolutely the best in the entire area. I travel all over the United States and stay in hundreds of hotels, and this place exceeded almost all expectations. You get your own apartment. The washer and dryer is in the room at no additional cost. Full kitchen, living room area, and separate bedroom. The only things I would suggest to management is the shower heads. The shower heads in the rooms absolutely need to be replaced. They are outdated and cause low water pressure. You cater to the working man at your hotel and we are dirty when we come back. The TV in bedroom should also be updated. But other than that,...