Lido Palms Resort and Spa — Hotel in Desert Hot Springs

5/5 Stars – Exceptional Stay at Lido Palms Resort and Spa

Our recent stay at Lido Palms Resort and Spa in Desert Hot Springs was nothing short of exceptional, perfectly accommodating our needs during a construction job in the area. Despite our late check-in around 8 PM due to work, the woman working the front desk went out of her way to ensure we had a smooth and welcoming arrival. This level of understanding and accommodation was greatly appreciated.

The room was immaculate, and every detail had been thought of, including the addition of an air mattress to comfortably fit our group of three. The front desk's thorough walk-through and explanations upon arrival added a personal and caring touch to our experience.

We especially enjoyed the resort's pools and hot tubs, which provided the perfect relaxation after our long workdays. The quiet and peaceful atmosphere of the resort was a standout feature, allowing us to unwind in a serene environment.

Located in Desert Hot Springs, the resort is slightly removed from Palm Springs but this never felt like a disadvantage. It offers a peaceful retreat while still being close enough to local attractions and sites.

A unique and charming aspect of our stay was the traditional keys for room access, complete with mini pool ball keychains corresponding to our room numbers – a delightful and memorable detail.

Lido Palms Resort and Spa is a beacon of cleanliness, hospitality, and tranquility. It was an ideal choice for our work-related stay, providing exceptional service and amenities. We highly recommend this resort to anyone seeking a comfortable and peaceful experience, whether for...

This was an actual nightmare of an experience and I was certainly fooled by all the positive reviews, I strongly recommend that you do not come to this retreat. I stayed for only 12 hours and then packed my bags and left. Firstly, it's located in a terrible neighborhood in Desert Hot Springs where I heard a homeless person screaming outside of the motel all night long and I was unable to sleep at all. Secondly, they only have tap water here which anyone in the health realm knows is completely toxic. Jan brings in the spa lady on the first night of orientation to try and push you to book every spa option possible, it was easy to see they just wanted to get you to spend more and more money. When I declined wanting to get colonics in the morning after I hadn't slept at all, Jan came to my door and yelled at me saying "are you really THAT broke that you can't afford colonics?." I have never been more horrified in my life and was beyond uncomfortable. And no, I am not broke, I am a healthcare worker who came to this retreat to unwind from a very stressful year. I was so upset that I left crying and Jan refused to refund me, stealing more than $2,000 from me. How dare you Jan ever treat another human being the way you treated me, your heart is so ugly. I would never tell any of my friends or family to come here. I strongly recommend Deer Lake Lodge just north of Houston TX, they have every amenity you could want plus the most loving staff I have ever met. Please trust me when I say stay far away from Jan and...

Hidden Gem with Mineral Springs Pools

The Mineral Water Springs pools at the Lido are the finest in the Coachella Valley (in my opinion). Recently, (before the Lido closed temporarily due to the pandemic,) I was able to enjoy a week of soaking and swimming in their pools. This was sheer joy!! The Lido has an ambiance of serenity and tranquility which furthers the possibilities for rejuvenation and A Blissful experience. The grounds were just beginning a Spring bloom, with the blooming Ocotillo and succulent gardens attracting many hummingbirds. There is a Roadrunner named "Rhody" who regularly frequents the grounds and will let guests feed him. The location is quiet and peaceful with mountain views and swaying palm trees. Ella, the new manager and her staff were cordial, helpful and accommodating without being Intrusive. The kitchenette made it possible to prepare my own healthy food without having to leave for dining. The Lido was recently purchased by new owners. The new owner made improvements yet managed to honor the traditions and spirit of the Lido and its' loyal customers many of whom have been coming regularly for several decades. The new owners are to be commended for a job well done!! I've been a frequent guest at the Lido for the past six years and hopefully for many years to come.

Date of stay: March 2020 Trip type: Traveled...