Mattress Firm Dublin — Hotel in Dublin

Paid over $1000 for mattress, box spring and frame. The frame broke and broke my box spring, which ruined my mattress AND drilled a hole into my floor. They replaced the box spring but wouldn't replace the mattress because I didn't buy the mattress protector. I was kind of upset because that's a lot of money to spend on a mattress, but corporate gave me a credit towards my next purchase. They have very comfortable beds, just make sure you buy the mattress protector from them in case you need a replacement. UPDATE:.......... tried getting my credit and surprise surprise I couldn't get ahold of the rep who told me he'd give me the credit when I was able to buy a new set. Another rep told me she saw the credit in the system but I couldn't get it until I sent in pictures of mattress support. Um that's what I was trying to buy with the credit! How can I send pictures of something I don't have yet and cannot get without the credit? I was going to buy a whole new bed set (mattress, boxspring,frame). They offered me fake credit that I cannot use. I'm still out my bed set and credit. I will never go back and I would never recommend this business. I bought a new bed set from somewhere else and I'm completely satisfied with that company. Mattress firm is nothing but scam artists and don't care about customers! I was willing to give them another chance but now they completely lost me. Also the 5 star reviews are fake. They tell you in the store that if you give a 5 star review that you'll be entered into a drawing to win certain...

I needed a bed that would raise up to help me get in and out of bed. I checked online and got some prices. I then went to Mattress Firm at the Dublin Mall. There I met a young man named John. I ask him did he sell mattresses. He pretended that was funny. I liked that. He then told me and showed me everything there is to know about mattresses. I found one that was just right for where it needed to go. The mattress was just right for my back. The price was the best of all the mattress places I looked at. If you need a new bed Mattress Firm at The Dublin Mall is the place to check out. Ask for John, he is the best. My mattress and frame is coming on Sunday, 01-02-2021. Yes they deliver seven days a week to try and keep up with the demand. After I get my new bed in and will post again and tell all of you...

Terrible ordering experience, ordered a mattress for a Christmas gift, was guaranteed it would be in and then the day it was suppose to be in a week later I was informed that there was a ordering error and I would not be able to get the mattress I ordered. I was then told I had to drive to the Dublin store from Macon to purchase the floor model. I was then told by Cathy England(manager) that I could purchase the floor model and then return the floor model when they receive another mattress. I was told I would receive a call when the get one in. I contacted the Dublin store and spoke with Drew 2 months later to see if the mattress had came in. I was informed that it had not arrived in store and I was told that I was not forgotten about. It is now 5 months later and no follow up yet. I am still stuck with the...