I've been with this Credit Union for over 25 years and like it especially when seeking good rates on loans. Unfortunately Georgia United discontinued the "co-op" feature or their association for using other credit unions for members several years ago. When it is necessary to visit a branch, I have to travel over an hour. Because of this I have opened up another credit union account that has the "co-op" feature so that banking is much easier, ready available. This has been my biggest disappointment with Georgia United when they discontinued the co-op associations. Enrolling with another credit union has made me realize there are a lot more features and upgrades available for online banking than Georgia United offers. Another unavailable option is the opportunity to obtain a VA loan. Instead of growing I feel this credit union is becoming more and...
Read moreHad been a customer of this Credit Union for several years and one month the post office must have misdirected a credit card statement that Georgia United sent to me. The month after I did not receive a statement they charged me a late fee and reported the missed payment to the credit bureaus. I called Georgia United and they said they would not reverse the derogatory report that they sent to the credit bureau. I closed my account after this incident. This was the only missed payment I ever had with this credit union and a payment missed for one month is hardly reason to report me to the credit bureaus. Take my advice and choose a more customer focused...
Read moreWhen needing assistance, I make sure I get an appointment with Wende Tolbert. Out of all the years I have dealt with Georgia United Credit Union, she is a very well educated representatives for this branch. If you don't understand how to get your business in order she is the best one to see and I trust her with all my business. She has what it takes to get the job done. She should be promoted and rewarded for all the knowledge she brings to the branch. Myself and so many more, waits in line to see her. She should be rated with a 10 star...
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