After having anterior cervical discectomy and fusion surgery, I have been in so much discomfort at night because pillows that I had at home. I didn't know what to do. The one pillow I got before all my issues began even caused a pretty good level of pain to my discomfort. At my post-op apt I asked if they had any recommendations and they suggested going to a mattress store. I also asked my therapist at my first session and she agreed. So after looking online it seemed that the Mattress Firm had the best selection. So I got a ride (since I still can't drive) and away we went.
We walked in the door and was immediately greeted by a very friendly face and asked how he could help us. I explained my situation and Patrick jumped right into action and had several pillows to try out. He even had me lay on a bed closest to what we have at home so I could get the best experience trying them out. Based on what I told him from where the pain/discomfort is at night, how I have to sleep now and how I normally sleep, he showed us his top suggestions I quickly found one that was perfect for me! To say I was happy was an understatement. But not only that we didn't take nearly as long as I thought we would and the price was VERY reasonable compared to what I thought I was going to have to spend.
The experience was great and I will definitely go back for all my future pillow needs. Thank you Patrick for helping me!! I highly...
Read moreIf sleep is a battlefield, Robert at Mattress Firm is the general you need. My wife and I have endured years of sleepless nights, backs twisted like pretzels, and a mutual dread of our nightly rendezvous with the torture device we used to call a mattress. Enough was enough. Enter Robert, the sleep savior we never knew we needed.
From the moment we walked in, we knew we were in the presence of greatness. We shared our tales of woe—restless nights, mornings full of regret—and Robert listened like a seasoned therapist. He wasn’t just selling mattresses; he was on a mission to restore hope and reclaim our dreams (literally).
Robert guided us to the promised land: a brand-new mattress with an adjustable frame that feels like it was crafted by angels themselves. He didn’t just sell us a mattress; he gave us the tools to rebuild our lives—one glorious, pain-free night at a time.
We walked out of Mattress Firm not just as customers but as believers. Believers in Robert, a man whose passion for quality sleep knows no bounds. If you’ve ever wondered if superheroes walk among us, let me tell you—they do, and their capes are tucked neatly behind a Mattress Firm name tag.
Thank you, Robert, for helping us turn our bedroom from a place of dread into a sanctuary of sweet, restorative slumber. If you’re reading this and debating whether to visit Mattress Firm, don’t wait—go see Robert. Your back (and sanity)...
Read moreListen… it’s not often that I leave reviews in general but let me just go ahead and brag about one of your employees here. I purchased a new mattress in December, I’m leaving this review in January, and I still remember how amazing Becca was. My boyfriend and I came in browsing on a Sunday. I think it was expected to be slow that day… but throughout my experience more and more customers kept arriving… and Becca greeted every single one of them and then like a boss bounced around to make sure everyone in this entire mattress store felt seen. I came expecting to spend $700… but soon found the mattresses in that budget wouldn’t work for us. Becca read us as customers perfectly when she suggested a floor model mattress a little out of our price range.. but everything we wanted, who could say no? Plus I got some niiiice white bamboo sheets that she also perfectly suggested. If you guys have a sales manager position Miss. Becca should have...
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