Super 8 by Wyndham Gloucester — Hotel in Gloucester City

Awful hotel, for demanding about 100 $ a night you could and should spend your hard earned money elsewhere. First off much of what is said on the 2025 webpage they host is a lie, not misrepresenting or error but is pure bs. First off amenities, contental breakfast, nope, free coffee nope, lobby you can enter and sit in. Nope lobby is closed off, Business center ? Which to my experience is a couple computers one can use if staying at hotel. No, On site laundry.... And no... PRENIUM TV W/HBO, more like antenna TV with 10 channels no Hd. Idk what makes a place 2 stars but I'd give this place -2 stars. Entering the room and you can tell management stoped caring or trying maybe 10 to 15 years ago. You enter a musty dank moist room and cringe at what must have taken place here. Their is an I love you written on the mirror by some previous guest still there.. also clearly. The doors have been kicked in possibly several times. The bathroom door has a large hole in it you can see threw. Through out the room things are splashed with paint. Like the door. Who knows why. The tv. Cable hangs in front on the screen I guess to improve the already horrible signal which takes you back to the 90s. Which is likely when most of the cheap furniture was purchased, the bed, lumpy, and 2 flat pillows. No coffee maker in room as advertised hair dryer is broken, not that I would suggest risking turning it on given the state of the outlets. PREMIUM TOILET, comes pre-clogged, with bonus broken flusher requireing one to remove the lid and pull the chain to use it. If you'r not regretting getting a room at the super 8 Gloucester then just wait till you see the shower. First off the tub is 2 tone, wait it's 3 tone! Theirs a nice random spots of paint and a beautiful ring of rust with sharp metal to cuet your feet should you risk using the shower, I know I wasn't gonna . Then firing up the water. Givea you a trickle of lukewarm water which shoots straight down. Clearly the pressure is very low or the line is clogged. The max temp of the water in either the sink or shower is just warm. Don't worry about being burned id say it tops at 90 f. Probably for safety reasons. Haha. By now your considering going to the front, um .. window and demanding a refund. You were hoping to watch some tv, and upon turning that on you were stunned to see static and idk why premium tv service comes with say 15 channels but I'd recommend switching providers. The ancient remote wich clearly isn't the one that came with the tv, hardly functions, and is very dirty. The channel up and volume buttons don't work. And the remote feels sticky. The laundry does exist, but is locked away. The wifi is decent id say, but does drop a few times. Though each drop was short maybe 10 mins. Then it comes back. Typical of budget hotels. Id say it's the only redeeming quality, the wifi is speedy, you can stream and download. Which is good because you'll find premium TV with out HBO is rather boring. And. I say without because it's another "amenity" they claim on their website. Which is a blatant lie. In positive Wyndham doesn't inspect the chains or franchises they put their name on if they did I'm sure they would not be happy . So either Wyndham doesn't really care about guest satisfaction and the Wyndham name means nothing, unlike Hilton which still means quality. Or Wyndham does know and can't do anything about it. Either one shows one should not equate wyndham with quality . I sure don't, anymore. Management here clearly is held to no standard of service, nor do they care to take any pride in their work. Id be willing to bet theirs Far worse problems here they just tape over and forget until the next guest complains this has been the method for years and if shows. L I would have gotten a refund if I could but since I checked in I knew they would give me a hard time, then just refund half then room fee, which is the standard around here. I could have gotten a much nicer room with 100% working for less then this dump. Oh to top it all expect a 40 dollar deposit....

DO NOT STAY HERE !!! I thought it would be great because of the Royal Farms next door. I was terribly mistaken! This is the worst Wyndham hotel I’ve ever stayed at. I can’t believe Wyndham allows this franchise to be a part of their brand. I was extremely disappointed. The conditions in this hotel are deplorable and unacceptable. I didn’t have high expectations but this place fell way below my expectations. As I’m walking to my room after checking in all of a sudden I see several police officers swarming the place.

IT’S DIRTY and disgusting!! The hotel management has the worst attitude and extremely poor customer service skills. The room I was in had a lot of water damage, holes in the curtains and damage to the bathroom door with a huge hole in it. Most the furniture was all nasty and stained as well. There are BEDBUGS here or at least they’ve had issues with them. Let me not forget to mention how a maintenance man suddenly popped up to come look in my room while I was just getting out of bed first thing in the morning!

They had no towels, not enough toilet paper and the shower curtain was moldy. There was moldy coffee in the coffee maker. The room was just in such bad shape and not clean. The entire place was just run down and filthy. Everywhere you went it was just very dirty and I wouldn’t have dared use the ice machines. The outside doors don’t shut all the way and I didn’t feel safe there.

2 days after I check out I see mysterious charges on my credit card. They refuse to acknowledge it and just yelled at me when I called. DO NOT STAY HERE !! The customer service call center for Wyndham is a joke! Those people don’t care anything about what their customers experience whatsoever. They basically listen to your complaint and then start talking over you making it seem like they don’t want to hear the whole story about what went on and then will even go as far as defending the hotel and telling you that you have to deal directly with the management.

Obviously they don’t care about the condition of the hotel at all. And it doesn’t surprise me that the management here would be defensive and argumentative because it’s no secret this place is a horrible mess. Honestly, it’s not the type of place a self-respecting person would go to and had I known that it was the kind of place that you go to for anything other than spending the night I certainly...

I came with my family for one night this Sep 27 Sept 2025. First, I called to book the night around 04:20 pm. They took me the number of my bank card for safety. Then I had an emergency with my family so I called the motel again to cancel. The gentleman who reached me was very up to me and told me that it is necessary to concate the staff and when I ask him to give me the number of the staff he says that there is no staff number lol. ~ then I go there and the same the gentleman tells me that it is not possible to cancel because the manager said no so I have not paid yet ... it is my right to cancel the same day !!! I ask him the number of the manager he does not give it to me. ~ we had to stay this night against our will ... ~ the gentleman in question which is the welcome does not know how to do is work as it is necessary. I asked him to bring me a roll of paper for the toilet, he said to me ok I have closed the doors I am bringing you that in 30 minutes and it did not come and it is that I understood that I ended up soon from it was not serious and they never brought the roll of toilet paper ...

then there was another gentleman, I allowed myself to go and show my annoyances Endendering which is normal because the customer is king. ~ then listen to the continuation well because it is the best part the gentleman on whom I plat allows himself to come and see me the next day and speak to me very badly because I complain (he clearly told me never come back here ") because he spoke about being yelled at and that is clear I would never come back. He really does not know how to do his job and he does not know how to speak to the customers and the helps and the helps and the helps and pitiful with insects that prowl on the ground .... ~ the service leaves to desire ... ~ I did not feel at all comfortable with the women of households who fixed me all the time as if I was a thief !!!

in short very bad experiences ... The needs of the customers is the cadet of their worries I really not recommend to...