Mattress Firm Pennington — Hotel in Hopewell Township

Frank was so helpful with helping me pick a mattress with my fiancé. I wanted to try various mattress types as I prefer medium to firm mattresses, but also didn’t want to have a super ridged top; Frank was patient with taking out mattresses for me to see and let me take my time looking at each of them while also offering great input for me to consider without making me feel pressured to make a decision. Overall, I had a great experience with what could have been really stressful. Mattress Firm was made better with Frank as an employee!! He was knowledgeable, patient, and kind.

A few other notes: Mattress Firm had a great selection of mattresses available for customers to look at in store.

Per mattress firm’s price match policy, Frank also matched the price I found on the Mattress Firm site online even though his site and the in-store price were showing something different. He was flexible, honest, and accommodating. Everything you would hope for when you are making such a...

I went in on 2/9 and spoke to Trish. She worked with my 6 year old to determine what bed he liked. She asked excellent questions to get a shy kid to strangers to talk to her. She explained the sales, cost, warranty and value of the beds we were comparing. She provided us a quote for the duration of the month due to the bed we decided on. We went back on Tuesday and she was not working but Carelyn was and we explained our experience with Trish. We purchased the bed and it was available to be delivered the next day. Carelyn went over all the options again like Trish in detail as well as the paperwork we signed. Our experience was above our expectations for the store. Both ladies were detail orientated and genuine. We greatly appreciated that. I will return to purchase mattresses when needed for my other children...

I just have to say my experience with mattress firm in Pennington has been amazing. Juliana the store manager took great care of me, explained the differences between the mattresses, and ensured I tried multiple types to select the best one. I ended up deciding on the Sleepys Cool with adjustable base and honestly it has been a life changer. I wake up each morning free of back and shoulder pain. I also feel refreshed and ready to start the day. I want to personally than Juliana for her professionalism and genuine care she put into making my experience great. Do yourself a favor and visit her at the Pennington Mattress Firm Store. The result will be truely...