I couldn't be more disgusted with this dive. After being in emergency with my husband who had a broken ankle for 6 hours we needed to find a hotel that had ground floor rooms as the one we had booked was on the second level. That is how wee found this one. When we arrived my husband was in a lot of pain and his leg needed to be elevated as soon as possible. I ran in, explained the situation and asked if I could give him the key so he could do that while I paid. She just stared rudely at me. After about half a minute she went to the back, came out a bit later with someone on the phone. I explained everything to him and he told me "no". At this point I said okay please let's fill out the paperwork so I can get my husband some relief. She just stared at me and wouldn't do anything. I finally called our friend in who was able to convince her to give us a room. Now the room, it was disgusting. Hairs on the bed, stains everywhere. I didn't take a shower even because it looked so dirty. Then the next morning at 11:03 they were already knocking on everyone's door to let them know it was check out time. They should be ashamed of themselves and their treatment of fellow...
Read moreSo to tell anyone and everyone not to stay here is an absolute understatement, you should run far far away and never look back! So we walked in and the room was not clean AT ALL! It smelled like someone squatted and took a poop in thr middle of the floor and trash, their was crumbs, trash and food from the last people who stayed here in the cabinets. So literally we had to go to the store buy cleaning products to clean and scrub down the room to get rid of the smell not to mention disinfecting everything including the shower which was filthy and full of black mold (YES I SAID BLACK MOLD not a big deal or anything) as you can see in the pictures. The bathroom door does not close, the microwave caught on fire and was replaced with an even dirtier one that I guess they refused to clean. Remote in the room doesnt work, cabinets are dirty, toilet had poop stains in it. It was my husband, sister and 3 little kids, 5, 1 and 8 months which I refused to bathe because of so much black mold on the door, the floor and walls of the shower. This place needs to be shut down by the health department FOREVER! I AM REPORTING THIS TO...
Read moreThe Western Sands Motel is a reasonable budget Motel we have used two years running when attending the Indian Wells Tennis Tournament. The Motel is bare bones with a bed, kitchen area and shower. It is base level at best with adequate air conditioning, 2/5 star ammenities and no room service, no new towels, etc. If you need something nice this is not the location for you. If you are happy with a roof, bed and air conditioning and a value price this is the Motel for you. It is located next to saloon/bar with bars on the windows which can be heard from the motel rooms late into the evening. On the plus side it is within a short distance from a grocery store, gas, and restaurants and the freeway. If you are attending the tennis tournament this Indio location is on a main road and you are about a 10 minute drive to the venue which is nice. In cost this hotel was 1/3rd the cost of hotels closer to Indian Wells during the tournament when booked 6...
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