DRIED BLOOD ON THE SHEETS Should have gotten a red flag when I read the sign saying they were hiring for house keeping… I was going to stay just for a short day so I wouldn’t have to drive back home from Kemah. I checked in, dropped my stuff off & left to the boardwalk. When I came back I sat in the couch in the room and started to feel a bit itchy so I decided to take a shower to wash off the fun day I had. After getting out the shower I notice little things in the room that were a bit grimy- but what can you expect from a Motel ya know? So I shrugged them off. But then I get into bed.. I notice that there are cigarette holes on the top sheet.. again not expecting much from a motel so I just remove the top sheet. Then I notice what looks like blood marks on the white sheet of the bed… I was like okay let me actually inspect this bed to make sure the sheets are clean.. JUST LOOK AT THE PICTURES. Looks like dried blood on the side, a brown stain on top.. and it all just underneath that top sheet. Now, I came back from the boardwalk around 10pm ish so I understand it was late. But the front desk was so rude and dismissive he said I should have checked it sooner. Like I came, dropped my stuff off and left to have a fun time at the boardwalk my bad for inspecting what should have been a clean room from the beginning. My friend came to pick me up & she had a service dog so now that I called today to see how I can get reimbursed for a room I literally did not even stay in because of how gross it was they’re telling me that “the room was fine” and they won’t do anything about it. Trying to blame a service dog is kind of ridiculous! Anyway, if you don’t believe me look at the picture and if you decide to stay here DONT! The cheap price is not...
Read moreUpdate: The owner replies to every negative review with a similar response - further showing they don't really care. If you cared about the cleanliness and you walked around your property, you'd see and smell it wasn't clean.
This place feels like a cheap college apartment with all kinds of issues. Lights not working, mold growing in the pool room, a bed that looked like it was 30 years old and full of stains, and the furniture was sparse and generally in poor repair. The nicest part of the hotel were the headboards and the two sets of large canvas print photographs hanging in the room.
Unfortunately, with the dirty bed there was nothing they could do or offer. They didn't offer any discount or apologize - it was just odd.
Some other details: The TVs were tiny in the rooms, but we didn't use them anyway. All the floors were sticky, especially in the elevator. The fire doors to the stairwells were propped open with towels the whole time we were there and the stairwells were dirty - clearly not vacuumed often. The breakfast selection was poor - plastic-packaged muffins, terrible juice, and a general lack of organization (people couldn't figure out what to do with the syrup dispenser because it was huge. There should be some indicator to pump the syrup into a cup and then pour it on your waffle). The waffle was the only hot option and the only fruit were apples.
All in all, it was a disappointing room and service and we would not be back. You can tell it's run by cheap owners that don't think this is wrong and don't follow the Days Inn promise of cleanliness. We didn't expect anything upscale, but stuff should be clean and in good repair - it's not a no-name motel. Having it run $190 for the night (New Year's Eve) made it sting more....
Read moreOk I was in a handicapped room. The bed had some kind of metal thing between the mattress and box spring that we kept hitting our leg in. Have lots of big bruises. The mattress was hard as a rock. The pillows were nice. However they don't change the sheets but ever 3 days and they will clean the room but never made the bed till the 3rd day.when they changed the sheets. The sheets on the mattress was brown huge stain on it. The room smelt old and musty had to buy air freshener while we were staying there. The bathroom tub would t drain properly. They said they fixed it and still didn't drain. The bathtub was so slick we almost fell several times. We left the front desk know when they came in and cleaned it it was still slick. The handicapped bars on top looked clean underneath had mold on it. And handicapped shower chair is plastic and felt like u were going to break it sitting on it. The thebshower looked bad. The room looked nothing like the online pictures. Breakfast was some coffee and juice a waffle maker 3.cereals that alot of people do t eat and the muffins were very tiny. Lime the ones from little Debbie's. A few peices on fruit. Eventide I went mostly gone not variety and not filled up during the 6-9qm hours once it was gone it's gone. They don't refill it. I could hear water going thru our bathroom like in the drains when no water was on. U can smell the cholorine from the pool. The front desk staff was very nice and pleasant. Other than the pleasant staff I was really dissatisfied and disappointed and will not be returning to this hotel...
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