The Rose Apartments — Hotel in Los Angeles

This was the Worst place I have lived. I moved here because it is walking distance from CSUN. This is the only advantage that this place has.

Tags: Unsafe, Loud, Bad Neighbors, Lack of Parking, Consider Your Deposit Gone!

Now these are some of things that happened to me in the past year:

1. I am married, and on the first three days there was two incidents that two group of tenants disturbed my wife while she was going to the laundry room, so I had to accompany her or she would do laundry in the times that I was home. I told about this to the management , but I am not sure what they did because I never hear back from them.

2. We had occasionally loud neighbors till our new neighbors moved cross the hall from us and the nightmare started. They were group of football players living in two adjacent apartments. They were extremely loud and for some reason they would bring their fights to the hall way. They would constantly cheat on their girlfriends and we had to tolerate their fights with their random girlfriends. When they were playing computer games, they would make the strangest and loudest noises that a human vocal cords can produce! I called the security after midnight many times during a week, and 6 out of 10 calls would be ignored by the security company although they would tell me they will send the security guard.

3. I witnessed Pit bull fight in the barbecue area on a Sunday! I told the security guard. Again, I do not know what the outcome was.

4. If you like pot, this place is your heaven. I do not smoke, so I was annoyed by the regular smell of pot in the hall ways.

5. Washing machines usually have human and pet hair in them from the previous person who used the machine.

6. Parking! It used to be good. But I do not know why we started to realized that after 12:00am you could not find any spots. And I saw many cars parking in the lot without permits. Once I saw the security in the parking lot and told him about those cars. He told me that they will tow them in the morning. Guess what! The owner would take the car out before the office was opened.

7. CONSTANT FIRE ALARM! The fire alarm is extremely extremely loud and it will go off in random times. This happens at least twice a week.

8. Forget your deposit! They devised and official way to keep your deposit! We had no nails on the walls, no scratches. NOTHING. And I have a video of how I returned the apartment on my cellphone. However, they charged me for full painting of the apartment!

STAY WAY. 10 minutes driving distance, you can find better and...

The position of this complex is awesome for a CSUN student however they do not seem to function well. I was desperate to find a place, finally had the appointment to see a unit, even texted the same day to confirm. I arrived on time, the secretary told me to wait for someone to come and show me the unit, no one came. I was there to see a furnished studio, even the text message they sent me confirmed my appointment for that. However guess what? The secretary told me that they were remodeling the furnished studio, she shown me how it looked now and that it would have been ready in 2-3 weeks. I could not wait that long so she shown me the one bedroom and shared studio. I asked her questions regarding my concerns for rent, short term lease and what not, she was very nice and answered me but also admitted that it was her first time showing around because she is not even a leasing agent. I applied anyways for the one bedroom, I am international so let me just tell you that if you are international too, is going to be a hell of a roller coster. I sent to my agent, that took care of my application, SO MANY DOCUMENTS. I understand that they want to make sure that I am financially stable to afford the place, but every time I sent her my documents, she needed always more and more. I told her I needed the unit for just a few months, many times. I offered to even pay all of my rent upfront. She then ended up saying that I was not qualified for her apartments and that the lease for rent was going to be at least until July (I told her many times that I was supposed to leave in May). It was very unprofessional, I even called at least twice to talk to her but she was never in the office. If you are international, GOOD LUCK. On the bright side, the location is perfect for students and the units I saw were actually very nice. (NOTE: I just saw them, no details of the units more than may own eyes...

The hallways are CONSTANTLY dirty. The water and power randomly cut off at they don’t warn you or fix the issue for days. It’s going on 2 months and I still have NOT received my deposit back after being told by Fransheila (property manager) that I would receive it in 21 days. She has HORRIBLE management skills and NEVER takes accountability for the things she does. She blames her team for HER miscommunication. She responds to emails and phone calls when she wants to. I’ve asked her for corporates information 5 times already and she REFUSES to provide me with it. Maybe this job is too much for her to handle and she needs a break or needs to be placed in a new position. She’s also VERY combative, but it’s okay because I have EVERYTHING documented. DO NOT rent here if you don’t want to experience these things.

11/22/23: I wish I could give them zero stars. I finally received my deposit check after 3 months and of course the amount was incorrect. Dealing with these apartments have been issue after issue. They are VERY unprofessional! Fransheila no longer works there and promises she made regarding providing me my FULL deposit has NOT been honored even though I was advised to provide emails between her and I stating I would get my full deposit. Supposedly they do not have a corporate office (or they just wouldn’t provide it to me after asking for months) but all this stuff going on at this company doesn’t seem right. Again I would NOT recommend moving here if you don’t want to...