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I recently had the pleasure of working with Jason at the Mattress Firm in Mount Holly, NJ, and I couldn’t be happier with the experience! From the moment I walked in, Jason was incredibly attentive and took the time to understand my specific needs and concerns. As someone living with Parkinson’s, comfort and support in a mattress are absolutely essential, and Jason went above and beyond to help me find the perfect fit.
Thanks to his expert guidance, I chose the Sealy® Medium Euro Top Mattress in Twin size, and I’m thrilled to share that I had my first truly restful night’s sleep in a long time. The mattress is everything I hoped for and more.
Jason’s professionalism, patience, and care made the entire process easy and enjoyable. I highly recommend Jason and Mattress Firm of Mount Holly, NJ (located on Rt. 38) to anyone in search of a great mattress and outstanding service. I’ll definitely be sending my friends and...
Read moreJust purchased a mattress from a saleswoman named Augusta in Lumberton on Route 38, she was PHENOMENAL. I spoke to numerous mattress stores over the last two days (during the Labor Day sales), in hopes to land a good bed for my back. I had a major back injury almost 3 months ago, and have been sleeping on the floor since then. I’m still recovering, it’s critical that I get a good match for my circumstance, and I lucked into potentially not just the correct mattress, but the correct salesperson. I highly recommend the saleswoman named AUGUSTA there, she listens, is not high pressure, and she addressed every concern I had. They ran out of adjustable bed frames to due high sales, but I was willing to wait a little longer to get my bed setup, because….. I appreciated Augusta working with me, and not at me. Augusta also committed to a 120 day return if this bed doesn’t work for me, so I pulled the trigger and made...
Read moreStay Far Far Away! Ordered mattress on a Monday; was scheduled for a Friday delivery, took day off from work, and mattress was never delivered!! No communication whatsoever. Called Lumberton Mattress Firm a dozen times and had to argue with incompetent salesperson who sold us the mattress in the beginning on the whereabouts of the mattress. Finally rescheduled the delivery for Sunday; arrived and refused to leave the mattress because the delivery guys’ records say there was supposed to be an exchange. What exchange? We never received a single mattress, let alone two for an exchange! Completely unacceptable! Delivery person’s boss yelled and screamed at me on the phone, and hung up on me! This place is completely incompetent, managed by a bunch of hacks who do not value customer satisfaction in any way! Still have yet to receive my mattress! Stay far far away! You will be...
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